LandTech

👥 101-250💰 $12,054,147 about 2 years agoProperty DevelopmentSaaSProperty ManagementMarketingReal Estate💼 Private Company
Website LinkedIn Email Facebook Twitter

LandTech builds end-to-end workflow platforms that empower property developers to identify and evaluate off-market land opportunities. We're tackling the housing crisis head-on by streamlining the development process, helping developers build homes more efficiently and effectively. Our platform has already supported the construction of over 100,000 homes in England and Wales, and we're now expanding into the US market. We're a significant player in the proptech space, setting the industry standard for site sourcing and assessment. Our tech stack includes a robust blend of established and cutting-edge technologies: Google Maps API, Amazon S3, nginx, Envoy, and more. We foster a collaborative and innovative engineering culture, embracing accountability, cohesion, and courage in everything we do. We value a remote-first working approach, offering flexible hours and a supportive environment. Our values guide our development practices and our commitment to creating inclusive and equitable opportunities for everyone. LandTech is a rapidly growing, multi-million-pound company backed by significant investment. We're driven by our mission to create an open land market, unlocking its potential for everyone and shaping the communities of the future. We offer a challenging and rewarding environment where you can make a real impact on the property industry and beyond. We are a team of 101-250 employees and are continuously evolving and scaling our operations globally. Our commitment to our employees extends to a comprehensive benefits package including equity options, flexible working arrangements, generous paid time off, a personal growth fund, and robust parental leave policies – reflecting our values of accountability, cohesion, and courage.

Related companies:

Jobs at this company:

Apply

📍 United Kingdom

🧭 Full-Time

🔍 Customer Success

  • Gainsight or other Customer Success software
  • GoogleSuite
  • 2 + years in a similar CSM or Account Management role
  • Experience working with high numbers of customers (150+) at one time
  • Owning one-to-many customer engagement strategies for your large portfolio of long-tail customers
  • Conducting and monitoring customer onboarding, ensuring key adoption metrics have been achieved and that customers are proficient in using LandTech tools, quickly. By doing this you will show the immediate value of our product, and our customers will begin to see a return on their investment
  • Leveraging tools and technology, as well as human touch when required, to drive engagement and adoption throughout the customer journey, assisting with any support queries or questions that are received along the way
  • Creating standardised, personalised communications for customers based on time-based, action-based, or value-driven triggers, to drive adoption and reduce churn
  • Identifying expansion opportunities within your customer portfolio and managing these through from inception, to close.
  • Developing creative content and initiatives to engage with customers at scale, ensuring that they have access to the knowledge and resources they need to be successful
  • Gathering regular customer feedback and sentiment, you will share insights with other internal departments, helping to shape and change how we develop our product for our customers
  • Delivering strategic, goals focussed review sessions both async and in person as required to ensure that users are seeing success from our product suite and advising on ways to increase utilisation and unlock further value
  • Monitoring customer usage and leveraging data to identify both risk and opportunity, in turn, informing your approach to customer engagement

Account ManagementCustomer Success

Posted 8 days ago
Apply