Qualco

Join Qualco and you’ll be working to change the way debt is managed around the world. We make software and offer the highest value business services for the debt management industry. We work with people who bring in their fresh ideas and perspectives; people from the broader Computer Science, Engineering and Finance sectors who are excellent at what they do. We take pride in our extended family of positive team players and creative thinkers who constantly challenge themselves and motivate their co-workers to develop the most versatile and complete debt management software in the world. BENEFITS On top of challenging work and a competitive salary, by joining Qualco you will be getting a private health insurance plan, a generous mobile telephony and data plan, educational expenses for courses or books you feel will make you better at your job, and all the free coffee and beverages you want! We constantly look for ways to improve our life in Qualco and beyond, that’s why we regularly evaluate our benefits, get feedback, and adapt them to our changing needs. LIVE WELL We want healthy and happy people at work and at home. We offer excellent work-life balance, regular on- site doctor visits, team activities for you and your family, yoga, creative workshops, and much more to keep you in shape and productive. LEARN AND GROW We nurture an environment where you are free to explore all your skills. We care about what you can be and offer as many opportunities as we can to help you create your future. At Qualco you will be able to grow as a professional, manager and future leader. NO DIFFERENCE TO US Your race, creed, age, ethnicity, disability or gender identity and expression, makes no difference to Qualco. We want to attract, develop, promote, and retain the best people based solely on their ability and attitude. So if you are smart and good at your job, we welcome you with opens arms.

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📍 Greece

🔍 Fintech

  • Degree in Computer Science or a relevant field.
  • Work experience as a Support Engineer or similar software engineering role.
  • Experience in managing a team of engineers is highly appreciated.
  • Experience in .NET Framework, C#, and SQL (MS SQL).
  • Experience in Microsoft ETL tools and IIS.
  • Strong analytical and problem-solving skills.
  • High level of ownership and attention to detail.
  • Good verbal and written communication and interpersonal skills.
  • Self-motivated and demonstrate initiative.
  • Firm command of the English language.

  • Leading a team of software support engineers, allocate work and review completion.
  • Understanding clients’ installations and processes.
  • Designing procedures for system troubleshooting and maintenance.
  • Building tools/queries to fulfil customer service requests.
  • Investigating and identifying root cause concerning reported customer incidents.
  • Taking part in the investigation and Problem Management processes.
  • Providing second level support for Qualco software services.
  • Developing/Updating internal Monitoring Tools.
  • Monitoring the performance of the team and contributing to individual performance management.

SQLETLC#Customer serviceMentoringAttention to detailWritten communicationComplianceCoaching

Posted 2024-10-24
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📍 Greece

🧭 Full-Time

🔍 Fintech

  • Degree in Computer Science or a relevant field of study.
  • Work experience as a Support Engineer or similar software engineering role.
  • Experience in .NET Framework, C#, databases, and SQL.
  • Knowledge of Microsoft ETL tools and IIS is highly appreciated.
  • Strong analytical and problem-solving skills.
  • High level of ownership and attention to detail.
  • Client-facing with good verbal and written communication and interpersonal skills.
  • Firm command of the English language.

  • Understanding clients’ installations and processes.
  • Designing procedures for system troubleshooting and maintenance.
  • Building tools/queries to fulfill customer service requests and improve customer experience.
  • Investigating and identifying root causes of reported customer incidents.
  • Performing service restoration actions when possible.
  • Participating in the investigation and problem management processes.
  • Providing second level support for Qualco software services.
  • Developing/Updating internal Monitoring Tools.

Software DevelopmentSQLASP.NETETLMicrosoft .NETC#Asp.NET.NETCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-10-21
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