Qualco

👥 11-50 Credit Technical Support Analytics Information Technology💼 Private Company

Qualco is a leading Fintech solutions provider specializing in analytics-driven software for debt management. We build highly scalable enterprise solutions used by banking, financial services, and other industries in over 35 countries. Our unique value proposition lies in providing end-to-end technology that streamlines credit recovery processes, offering clients improved efficiency and data-driven insights. We utilize a robust tech stack including ASP.NET, C#, SQL databases, Microsoft ETL tools, and IIS, fostering a collaborative engineering culture that prioritizes innovation and problem-solving. Qualco values diversity and inclusivity, offering competitive compensation, comprehensive benefits, and significant opportunities for career growth. With a team of 11-50 employees, we're a dynamic and rapidly growing company shaping the future of debt management.

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🔥 Software Support Engineer

Posted 4 months ago

📍 Greece

🧭 Full-Time

🔍 Fintech

🔧 Requirements

Degree in Computer Science or a relevant field of study.
Work experience as a Support Engineer or similar software engineering role.
Experience in .NET Framework, C#, databases, and SQL.
Knowledge of Microsoft ETL tools and IIS is highly appreciated.
Strong analytical and problem-solving skills.
High level of ownership and attention to detail.
Client-facing with good verbal and written communication and interpersonal skills.
Firm command of the English language.

💡 Responsibilities

Understanding clients’ installations and processes.
Designing procedures for system troubleshooting and maintenance.
Building tools/queries to fulfill customer service requests and improve customer experience.
Investigating and identifying root causes of reported customer incidents.
Performing service restoration actions when possible.
Participating in the investigation and problem management processes.
Providing second level support for Qualco software services.
Developing/Updating internal Monitoring Tools.

Software DevelopmentSQLASP.NETETLMicrosoft .NETC#.NETCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 4 months ago

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