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Business Analyst (German Speaker)
Posted 18 days agoViewed
💎 Seniority level: Middle, 3+ years
🔍 Industry: Banking, Finance
🏢 Company: Qualco👥 11-50CreditTechnical SupportAnalyticsInformation Technology
🗣️ Languages: English, German
⏳ Experience: 3+ years
Requirements:
- BSc in Engineering, Finance or Business Management
- 3+ years of experience in business analysis or software application consulting in the Banking or Finance Industry
- Business knowledge of the financial industry, with a focus on Debt Management business processes being a strong asset
- Strong communication and interpersonal skills
- Proven client-facing, analytical and problem-solving skills
- Excellent organisational skills, attention to detail and the ability to manage multiple tasks simultaneously
- Competency in technical training and presentations
- Fluency in German
- Ability to travel within Europe (up to 50% travel)
- Fluency in English
Responsibilities:
- Conduct thorough business analysis to identify client requirements and align their business processes with Qualco software solutions
- Define configuration specifications and communicate requirements and solutions to clients clearly and effectively
- Plan, prepare and deliver Key/End User training sessions to ensure smooth client onboarding
- Plan, prepare and monitor User Acceptance Testing (UAT), offering support to clients during execution and selectively executing business scenarios where necessary
- Provide post-production support to ensure a seamless transition to Service Management after project go-live
- Maintain clear communication and provide regular updates to all project stakeholders throughout all stages of the project
- Develop and maintain trusted relationships with clients, working closely to maximise satisfaction with Qualco services and solutions
- Proactively identify opportunities to improve processes, resolve issues and deliver enhanced value to clients
- Communicate key client insights and findings to the product team to support the evolution of Qualco software solutions
- Ensure that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy
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