- Provide call-based care to members in Perry Health’s Remote Patient Monitoring (RPM) program.
- Deliver swift, empathic care to members and assess their clinical competencies.
- Evaluate medical history and data to determine member eligibility for the clinical program.
- Serve as the primary clinical point of contact for practice-wide escalations.
- Collaborate with the broader care team — including RNs, RDs, and Accountability Coaches — to reinforce clinical goals and SMART goal progression.
- Adhere to Perry Health policies, procedures, and standard operating procedures to ensure ongoing clinical quality and compliance.