Accountability Coach Contractor

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Requirements:

• Eligibility with either a National Board-Certified Health & Wellness Coach (NBC-HWC) certification or LPN+ medical licensure.
• Robust knowledge of ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical Guidelines, and CDC DPP Lifestyle Management guidelines.
• Substantial knowledge of the healthcare industry.
• Motivated to learn necessary technology including computers and software applications.
• Desire to excel in a performance-based environment, preferably with inbound/outbound telephonic components.
• Ability to collaborate effectively in a team-oriented and fast-paced atmosphere.

Responsibilities:

• Serve as an expert diabetes health coach to support individuals in achieving the best outcomes.
• Engage with individuals empathetically and clearly, mainly via phone calls, with options for texts.
• Deliver education and personalized guidance according to Perry Health protocols.
• Recognize immediate care needs and triage to Perry Health clinicians as necessary.
• Adhere to clinical quality policies, procedures, and legal compliance.