- Lead and oversee customer engagement, consulting and/or analytics projects from inception to completion, ensuring timely delivery and high-quality outputs.
- Develop and maintain strong relationships with customers, understanding their needs and translating them into actionable analytics solutions.
- Collaborate and provide expert guidance to the product, engineering and data science teams, fostering a culture of continuous learning and improvement.
- Ensure the alignment of analytics projects with business value.
- Monitor project progress, manage risks, prioritize actions, and ensure adherence to budgets and timelines.
- Present findings and recommendations to senior management and customers, effectively communicating complex data insight resulting in business value.
- Develop strategy and lead execution of customer engagement extensions and renewals.
- Stay updated with the latest trends and technologies in data analytics and apply them to improve our software.
- Work with customers to gather software requests and prioritize backlog with product teams.
Project ManagementPythonSQL+6 more