Customer.io

πŸ‘₯ 251-500πŸ’° Series A almost 3 years agoDigital MediaSaaSProduct SearchSoftwareπŸ’Ό Private Company
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Customer.io is a software company that provides a communication platform for businesses to manage and optimize customer engagement through targeted messaging and automation.

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πŸ“ North America, LATAM, EMEA, APAC

🧭 Full-Time

πŸ’Έ 500000.0 USD per year

πŸ” B2B SaaS, marketing technology

  • 10+ years of experience in partnerships or business development.
  • At least 5+ years in global roles at B2B SaaS companies.
  • Proven track record of scaling global partner ecosystems.
  • Experience leading distributed teams across multiple regions.
  • Knowledgeable about the marketing technology space and partner ecosystems.
  • Skilled at strategic program evolution and partnership management.
  • Strong collaborator with exceptional communication skills.
  • Analytical and data-driven mindset.
  • Ability to adapt to changing priorities in a dynamic environment.
  • Develop and execute a global partnerships strategy aligned with business objectives.
  • Expand a high-performing global partner network focusing on impactful partnerships.
  • Own accountability for partner-sourced and influenced revenue growth.
  • Align partnership strategies with Sales, Marketing, Product, and Customer Success teams.
  • Establish KPIs to monitor performance and report outcomes.
  • Leverage market insights to expand into new regions, especially in EMEA, LATAM, and APAC.
  • Equip partners with tools and resources through enablement programs.
  • Lead a global team of Channel Account Managers, focusing on high-growth areas.
  • Strengthen existing relationships while recruiting new partners.
  • Collaborate with channel sales teams for integration and new market strategies.

Business DevelopmentCross-functional collaboration

Posted 28 days ago
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πŸ“ North/South America

🧭 Full-Time

πŸ’Έ 187000 - 205000 USD per year

πŸ” SaaS, messaging, and marketing platforms

  • 3+ years of experience managing software engineering teams, ideally in a SaaS environment.
  • Technical expertise in building and scaling backend systems or full-stack applications.
  • Prior senior-level engineering experience.
  • Ability to partner effectively with Product Managers and Designers.
  • Familiarity with building reliable, scalable systems.
  • Excitement for infrastructure performance and optimization discussions.
  • Experience mentoring engineers and fostering high-performing team culture.
  • Thrives in a remote, asynchronous environment.
  • Lead the In-App squad, mentoring engineers and fostering a collaborative culture.
  • Oversee technical execution of features like in-app messaging, push notifications, and integrations with emerging channels.
  • Partner with Product and Design teams for strategy on scalable and secure messaging solutions.
  • Align engineering goals with business objectives and product strategy through cross-functional initiatives.
  • Ensure architectural integrity and cost-effectiveness in technical design discussions.
  • Manage project delivery, conduct code reviews, and apply engineering best practices.
  • Advocate for end-user preferences in all engineering decisions.
  • Engage in hands-on activities as necessary.

LeadershipProject ManagementStrategyCollaborationMentoring

Posted 3 months ago
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