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Anicare Europe GmbH

Anicare Europe GmbH is a remote-based company specializing in customer service operations, currently seeking a Customer Service Representative proficient in Dutch and English.

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🏢 Patrique Mercier Recruitment
🏢 Conduent
💰 $ on 2020-01-01🫂 on 2020-02-26Business DevelopmentSecurityInformation TechnologyHealth Care
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🏢 DailyStaffWorks Germany

Jobs at this company:

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🔥 Customer Service Representative (Dutch & French)
Posted 2024-10-19

📍 Netherlands

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive, professional online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsMicrosoft Excel

Posted 2024-10-19
Apply
Apply
🔥 Customer Service Representative (Dutch & French)
Posted 2024-10-19

📍 Spain

🔍 Customer Support

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsCollaborationMicrosoft Excel

Posted 2024-10-19
Apply
Apply
🔥 Customer Service Representative (French & Dutch)
Posted 2024-10-19

📍 Poland

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive, professional online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-19
Apply
Apply
🔥 Customer Service Representative (French & Dutch)
Posted 2024-10-19

📍 Ireland

🔍 Customer support

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Experience in customer support, including complaint resolution.
  • Proficiency with MS Office Suite, Google Docs, or similar applications.
  • Familiarity with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems such as Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools or profile management is a plus.
  • Basic knowledge of online marketing and e-commerce.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments to maintain a positive online presence.
  • Resolve order-related issues such as returns, refunds, replacements, and disputes.
  • Address complaints on platforms like Amazon, Klarna, and PayPal.
  • Monitor shipping performance and key metrics.
  • Organize and maintain customer support policies and procedures.
  • Liaise with external partners like fulfillment centers and vendors.
  • Collaborate with other team members.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelWritten communication

Posted 2024-10-19
Apply
Apply
🔥 Customer Service Representative (Dutch & English) - Fully Remote (WFH)
Posted 2024-10-05

📍 France

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive, professional online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsMicrosoft ExcelWritten communication

Posted 2024-10-05
Apply
Apply
🔥 Customer Service Representative (French & Dutch)
Posted 2024-09-22

📍 United Kingdom

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools (e.g., BrandBastion, Hootsuite, Agorapulse, Sprout Social) or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive, professional online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelWritten communication

Posted 2024-09-22
Apply
Apply
🔥 Customer Service Representative (Dutch & French)
Posted 2024-09-20

📍 Germany

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools (e.g., BrandBastion, Hootsuite, Agorapulse, Sprout Social) or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive, professional online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsCollaborationMicrosoft ExcelWritten communication

Posted 2024-09-20
Apply
Apply
🔥 Customer Service Representative (Dutch & English) - Fully Remote (WFH)
Posted 2024-09-20

📍 France

  • High English proficiency.
  • Native or near-native fluency in Dutch and French.
  • Excellent written communication skills.
  • Customer support experience, including complaint resolution.
  • Proficient with MS Office Suite, Google Docs, or similar applications.
  • Familiar with video conferencing tools like Zoom, MS Teams, or Google Meet.
  • Experience with customer support systems like Freshdesk, Intercom, Kayako, or Zendesk.
  • Previous experience with social media management tools or management of social media profiles is a plus.
  • Basic online marketing and e-commerce knowledge.

  • Manage customer queries via email and support tickets.
  • Moderate social media comments for a positive, professional online presence.
  • Resolve order-related problems, including returns, refunds, replacements, and disputes.
  • Address complaints on platforms such as Amazon, Klarna, and PayPal.
  • Monitor shipping performance and other key metrics.
  • Organize and maintain support policies and procedures.
  • Liaise with external partners like fulfillment centers, vendors, and third-party services.
  • Work closely with other team members.

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-09-20
Apply