Anytime Mailbox

πŸ‘₯ 11-50Information ServicesEmailInformation TechnologySoftwareπŸ’Ό Private Company
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Anytime Mailbox is a leading provider of virtual mailbox services, offering individuals and businesses the ability to manage their postal mail from over 2,200 locations worldwide. With a user-friendly app, customers can view, forward, scan, or dispose of their mail while enjoying the flexibility of remote work.

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πŸ“ Philippines

πŸ” Virtual mailbox industry

  • 5-8 years of experience in call center management or a related field.
  • Proven success in leading and developing high-performing call center teams.
  • Excellent communication and interpersonal skills.
  • Proficiency in relevant call center software and tools.
  • Strong organizational and problem-solving skills.
  • Ability to work under pressure and meet tight deadlines.
  • Highly articulate in conversational and written English.
  • Ability to collaborate with cross-functional teams.
  • Meticulous attention to detail.

  • Oversee the day-to-day operations of the voice channel and ensure prompt and professional call handling.
  • Monitor call volume, wait times, and other performance metrics to maintain service efficiency.
  • Manage supervisors to meet key performance indicators and develop strategies for team optimization.
  • Serve as back-up for non-voice channels when needed and assist in coordinating staffing.
  • Lead and mentor supervisors, conducting performance reviews and implementing training programs.
  • Track and report on key performance indicators, identifying areas for improvement.
  • Monitor call quality and develop strategies to enhance customer satisfaction.

LeadershipQAOperations ManagementCommunication SkillsCollaborationCustomer serviceAttention to detailComplianceProblem-solving skills

Posted about 1 month ago
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πŸ“ United States

πŸ” Virtual mailbox and shipping solutions

  • Bachelor’s degree in finance, Accounting, or related field; MBA or CPA preferred.
  • 10+ years of progressive finance leadership experience, with at least 3 years in a VP or similar role.
  • Experience managing annual audits and preparing for external financial reviews.
  • Strong track record of scaling financial operations and introducing financial maturity in start-up or high-growth environments.
  • Experience managing geographically dispersed teams is a plus.
  • Proven expertise in financial planning and analysis (FP&A), including managing recurring revenue or subscription-based business models.
  • Experience with financial modeling, forecasting, and strategic planning specific to subscription or SaaS revenue streams.

  • Develop and execute financial strategies aligned with company goals, focusing on long-term growth and profitability.
  • Oversee budgeting, forecasting, and reporting processes to deliver timely and accurate financial insights to leadership.
  • Lead and manage the annual audit process, ensuring compliance and readiness for all financial reviews.
  • Monitor and optimize cash flow and working capital, implementing strategies to ensure financial stability.
  • Build, mentor, and manage a high-performing finance team, driving accountability and alignment with company objectives.
  • Implement systems, controls, and processes to bring financial rigor and maturity to a start-up environment.
  • Provide actionable insights and recommendations using advanced financial modeling and analysis.
  • Ensure adherence to financial regulations and implement effective risk management policies.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipStrategyFinancial ManagementGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeMentoringNegotiationAccountingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationComplianceCoachingBudgeting

Posted about 2 months ago
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πŸ“ Philippines

🧭 Full-Time

πŸ” Virtual mailbox services

  • Preferred Certifications: CISSP, CISM, CISA, GIAC, AWS.
  • At least 10 years of proven experience in Information Security.
  • Minimum of 5 years managing a security program.
  • Strong understanding of cybersecurity frameworks and compliance standards (NIST, CIS 18, PCI).
  • Proficiency in network and endpoint security.
  • Experience with incident response and disaster recovery.
  • Familiarity with scripting language.
  • Experience with AWS, Google Suite, and other enterprise systems.
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects and solve problems across teams.

  • Manage the creation and annual review of a full security policy suite.
  • Lead compliance efforts for audits and certifications.
  • Monitor network and system activity for threats and anomalies.
  • Develop an incident response plan and act as the incident response lead.
  • Develop a third-party risk management plan and manage vendor relationships.
  • Communicate security initiatives to executive management and develop training programs.

AWSCybersecurityStrategyCommunication SkillsCollaborationComplianceRisk Management

Posted 2 months ago
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