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ModSquad

👥 501-1000InternetCustomer ServiceDigital MediaConsultingOutsourcingSocial Media ManagementSecuritySoftwareSocial Media
Website LinkedIn Email Phone # Facebook Twitter

ModSquad is a global provider of on-demand digital engagement services, specializing in customer support, moderation, social, and community management. With expertise in over 70 countries and an offering of services available 24/7/365 in more than 50 languages, ModSquad delivers tailored digital solutions to meet diverse client needs.

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Jobs at this company:

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🔥 Remote Inbound Messaging Customer Support: Music Streaming Service - Spanish (4153)
Posted 2024-09-11

📍 Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time

🧭 Full-Time

🔍 Music streaming service

  • Demonstrate a strong desire to create a unique experience for each customer.
  • Enjoy providing exceptional customer support.
  • Previous experience in inbound messaging customer support.
  • Ability to provide web messaging support to 3-5 customers simultaneously.
  • Professional/business level proficiency in both Spanish and English.
  • Possess a dedicated laptop or desktop computer with Windows 10 or above.

  • Act as the first point of contact for customers of the music streaming service.
  • Navigate customers through the platform and assist with technical issues.
  • Respond promptly to customer inquiries via inbound messaging in both Spanish and English.
  • Ensure customers have the best possible listening experience.

Problem Solving

Posted 2024-09-11
Apply
Apply
🔥 Remote Inbound Messaging Customer Support: Music Streaming Service - Spanish (4153)
Posted 2024-09-11

📍 Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time

🧭 Full-Time

🔍 Music Streaming

  • Professional/business-level proficiency in Spanish and English.
  • Experience providing customer support via inbound messaging.
  • Ability to handle 3-5 customers at the same time.
  • Strong desire to create unique experiences for each customer.
  • Excellent problem-solving and communication skills.

  • First point of contact for customers of a music streaming service.
  • Help customers navigate the platform and troubleshoot technical issues.
  • Ensure customers have the best possible listening experience.
  • Respond to customer inquiries via inbound messages in both Spanish and English.

Communication SkillsProblem Solving

Posted 2024-09-11
Apply
Apply
🔥 Remote Customer Support: Music Streaming Service - Portuguese (4152)
Posted 2024-09-03

🧭 Full-Time

🔍 Music Streaming Service

  • Professional/business level proficiency in Portuguese and English.
  • Strong desire to create a unique experience for each customer.
  • Experience providing customer support via inbound messages.
  • Ability to manage web messaging support for 3-5 customers concurrently.
  • Access to a dedicated laptop or desktop computer with Windows 10 or above.
  • Willingness to install required security software and 2FA app.
  • Access to a webcam or smartphone for taking pictures.
  • Stable broadband internet connection of 25 MBS or greater.
  • 8 GB RAM or better, dual monitors highly recommended.

  • First point of contact for customers of a music streaming service.
  • Assist customers in navigating the platform and troubleshooting technical issues.
  • Ensure customers have a positive listening experience.
  • Respond to inquiries via inbound messages in both Portuguese and English.
Posted 2024-09-03
Apply
Apply
🔥 Remote Customer Support: Music Streaming Service - Portuguese (4152)
Posted 2024-09-03

🧭 Part-Time

🔍 Music streaming service

  • Professional/business level proficiency in Portuguese and English.
  • Clear passion for music and a drive to provide exceptional customer support.
  • Experience in providing customer support via inbound messages.
  • Access to a dedicated laptop or desktop computer with Windows 10 or above.
  • Willingness to install required security software and 2FA app on a mobile device.
  • Stable broadband internet connection of 25 MBS or greater.

  • Act as the first point of contact for customers of a music streaming service.
  • Help customers navigate the platform and troubleshoot technical issues.
  • Ensure customers have an excellent listening experience.
  • Respond to inquiries in both Portuguese and English.

Problem Solving

Posted 2024-09-03
Apply