Customer service Jobs

Find remote positions requiring Customer service skills. Browse through opportunities where you can utilize your expertise and grow your career.

Customer service
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๐Ÿ“ India

๐Ÿข Company: kognitiv-careers

  • 1+ years' experience supporting Workday environments.
  • Base knowledge of Workday business processes, organization structures, security roles, job and position structures, and reporting.
  • Experience with integration tools like EIB, Solution, and Object Transporter.
  • Excellent verbal and written communication skills.
  • Proven ability to work creatively in problem-solving.
  • Demonstrated commitment to delivery excellence and client satisfaction.
  • Ability to prioritize and organize work with little supervision.
  • Capability to work in remote teams and on individual tasks.
  • Advanced Microsoft Excel skills.
  • Ability to adapt to a fast-paced environment and meet travel requirements.
  • Availability to work across time zones, minimum UK hours.

  • Work independently with clients to assist in day-to-day support of Workday.
  • Handle transactional support, testing execution, report development, data loading, and troubleshooting.
  • Deliver high-quality support across multiple industries.
  • Respond to customer help desk requests and document issue resolutions.
  • Escalate unresolved issues and ensure proper documentation.
  • Identify solutions and suggest process improvements.
  • Maintain knowledge of data privacy best practices.
  • Achieve service level agreement (SLA) marks.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-21
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๐Ÿ“ Slovenia, Croatia, Italy

๐Ÿงญ Full-Time

๐Ÿ’ธ 1800 - 2400 EUR per month

๐Ÿ” Transportation services

๐Ÿข Company: GoOpti B.V.

  • Excellent command of Italian, English, and Slovene.
  • Flexibility and availability for full-time work across all days in three 8-hour shifts.
  • At least a high school or higher education in tourism, economics, or a related field or at least 1 year of work experience.
  • Willingness to test personal limits and take responsibility for decisions.
  • Understanding of passenger transport processes and the ability to resolve field situations quickly.

  • Executing activities for the assistance and call center for passengers and drivers.
  • Scheduling passengers, drivers, and vehicles to ensure timely and safe transportation.
  • Maintaining excellent business relationships with transportation companies/drivers.
  • Preparing and monitoring analytical data to ensure efficient operations.

GoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-21
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 225000 USD per year

๐Ÿ” Business Process Outsourcing (BPO)

๐Ÿข Company: Eastonworld

  • At least seven (7) years of experience leading consultative sales cycles to enterprise and high-growth companies.
  • Proven ability to initiate and grow C-level relationships and influence purchasing decisions.
  • Experience in conducting effective proposals and presentations with decision-makers.
  • Knowledge of Artificial Intelligence (AI) and Robotic Process Automation (RPA) is a plus.

  • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes.
  • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers and customer experience challenges.
  • Support all stages of the sales process, guiding internal teams to develop innovative solutions.
  • Ensure smooth transition into implementation and operations and grow client relationships.

Business DevelopmentBusiness developmentCommunication SkillsCustomer serviceWritten communication

Posted 2024-11-21
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๐Ÿ“ North America

๐Ÿงญ Full-Time

๐Ÿ’ธ 50000 - 80000 USD per year

๐Ÿ” Health & Fitness

  • 2-4+ years of client success/account management or similar experience in a coaching services industry or digital marketing agency.
  • 1+ years of experience in digital marketing including webinars, funnels, ads, and social media.
  • Strong organizational skills to manage a heavy client load.
  • Experience in a fast-paced or growth-minded environment.
  • Trustworthy and consistent team player.
  • Certification or study under coaching influencers is a plus.

  • Conduct onboarding calls with new clients to ensure clarity and focus.
  • Guide clients through the program via 1:1 and group calls.
  • Update CRM with client notes to track progress and identify challenges.
  • Engage in private community to assist clients with issues.
  • Attend team and client success meetings.
  • Submit weekly reviews to solve problems and review KPIs.

LeadershipProject ManagementBusiness DevelopmentData AnalysisProduct ManagementBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Posted 2024-11-21
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๐Ÿ“ Norway

๐Ÿงญ Full-Time

๐Ÿ” Luxury concierge service

๐Ÿข Company: Ten Group

  • Excellent language skills in professional English, Norwegian, and Swedish (C1-C2).
  • 2+ years experience in leisure, hospitality, retail, customer service, concierge, or call center.
  • Exceptional verbal and interpersonal skills.
  • Strong administration skills and ability to meet deadlines.
  • Passion for travel and luxury lifestyle including gastronomy, events, and culture.
  • Flexibility and ability to work under pressure.
  • Proficient with Microsoft Office programs.

  • Orchestrating exclusive experiences for high-net-worth clients.
  • Curating unparalleled travel itineraries.
  • Anticipating clients' needs to transform dreams into reality.
  • Providing exceptional service and support.

Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-21
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 75000 - 95000 USD per year

๐Ÿ” Small business insurance

๐Ÿข Company: Next Insurance

  • Minimum of 3-5 yearsโ€™ experience in property adjusting and/or estimation.
  • Real-world field experience in property claims assessment is strongly preferred.
  • Ability to promptly obtain appropriate Independent Adjuster Licenses.
  • Experience with Xactimate software is required.
  • Strong understanding of claims processes, policy language, and industry terminology.
  • Proven collaboration skills and ability to work across multiple departments.
  • Adaptable to dynamic, fast-paced environments, focusing on quality and customer experience.
  • Bachelorโ€™s degree preferred.

  • Investigate claim damages and situations using internal and external resources.
  • Assign vendors for fieldwork.
  • Maintain electronic records that document estimation and file-handling activity.
  • Contact customers to set expectations and develop action plans.
  • Assist with policy coverage analysis.
  • Explain coverage to policyholders when necessary.
  • Determine settlement amounts within authority limits.
  • Ensure timely follow-up and resolution of estimates/claims.
  • Provide insights for team learning initiatives.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-21
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๐Ÿ“ India

๐Ÿงญ Full-Time

๐Ÿ’ธ 550000 - 800000 INR per year

๐Ÿ” SaaS eCommerce

๐Ÿข Company: AdNabu Global, Inc.

  • 2 to 4 years of Customer Service/Success experience.
  • Eagerness to learn about the companyโ€™s products.
  • Great interpersonal and relationship-building skills.
  • Ability to multitask and handle multiple inquiries.
  • Experience with customers from the USA, Europe, or Australia is a plus.
  • Patience, excellent verbal and written communication skills.
  • Familiarity with CRM software and basic knowledge of Excel or Google Sheets.

  • Have introductory calls with every employee within 1 month.
  • Understand products, CRM workflows, and performance metrics.
  • Respond to customer queries and maintain daily availability.
  • Gather feedback, suggest improvements, and prepare monthly reports.

ShopifyProblem SolvingCustomer serviceAttention to detail

Posted 2024-11-21
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๐Ÿ“ AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO

๐Ÿงญ Full-Time

๐Ÿ’ธ 23 USD per hour

๐Ÿ” Financial Services

๐Ÿข Company: Guidant Financial

  • Must be 18 years of age.
  • Excellent verbal and written communication skills.
  • Meticulous attention to detail and proactive approach to problem solving.
  • Skills in customer service, organization, and collaboration.
  • Adequate math and analytical skills.
  • Proficiency in using Microsoft Excel, Word, and Outlook.
  • Associateโ€™s or bachelorโ€™s degree in a related field (business, finance, etc.) or equivalent work experience preferred.
  • Basic knowledge of 401(K) plan structure, ROBS, and IRS/DOL Regulations is preferred.
  • Ability to work in an autonomous environment as a self-directed worker.
  • Ability to create an inclusive workplace where all employees feel a sense of belonging.

  • Work with clients to obtain necessary information to prepare the annual reporting.
  • Review documents submitted by clients for completeness and accuracy.
  • Reconcile plans with only rollovers and plan stock using Excel and administration software.
  • Utilize administration software to complete 401(k) testing and reporting.
  • Make outgoing reminder calls and send emails to clients during the plan year reporting process.
  • Prepare required 401(k) plan government filings, including the IRS Form 5500, using filing software.
  • Educate clients regarding the administration of their 401(k) plan and 401(k) plan documents.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailWritten communication

Posted 2024-11-21
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๐Ÿ“ Hartford, CT, United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 62200 - 102600 USD per year

๐Ÿ” Property casualty insurance

๐Ÿข Company: External

  • High School Degree or GED with a minimum of one year auto appraisal experience required.
  • Associates Degree, Bachelors Degree or Technical School Degree preferred.
  • Valid driver's license.
  • State appraiser and claim handling licenses preferred.
  • Strong technical background in auto repair and understanding of claims appraisal systems.

  • Under direct supervision, inspect, estimate, negotiate, and evaluate 1st and 3rd party auto physical damage claims.
  • Deliver consistent service quality throughout the claim life cycle, including effective communication and timely follow-through.
  • Scoped claims to determine physical claim value. Prepare damage appraisals according to guidelines.
  • Collaborate with claim professionals for appropriate resolution and recovery sourcing.
  • Conduct damage management and ensure appropriate claim reserves.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-21
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๐Ÿ“ Waterbury, CT; Hartford, CT

๐Ÿงญ Full-Time

๐Ÿ’ธ 44200 - 72800 USD per year

๐Ÿ” Property casualty insurance

๐Ÿข Company: External

  • High School Diploma or GED and one year of customer service experience required.
  • Bachelorโ€™s Degree preferred.
  • Valid driver's license required.
  • Demonstrated ownership attitude and customer-centric response.
  • Intermediate verbal and written communication skills.
  • Attention to detail and analytical thinking abilities.

  • Completes required training including online, virtual, classroom, and on-the-job sessions.
  • Delivers consistent service quality throughout the claim life cycle.
  • Manages work assignments and travels to vehicle locations for inspections.
  • Determines claim values using estimating software.
  • Prepares accurate damage appraisals and negotiates settlements.
  • Communicates claim assessments and obtains payment authorizations.
  • Partners with Auto Claim Professionals throughout the claim process.

Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailWritten communication

Posted 2024-11-21
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