Customer service Jobs

Find remote positions requiring Customer service skills. Browse through opportunities where you can utilize your expertise and grow your career.

Customer service
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πŸ“ United States

🧭 Full-Time

πŸ” Information Technology

🏒 Company: computer_aid

  • 6-12 months experience in a Service Desk or technical support role
  • High School Diploma or GED
  • Strong troubleshooting and documentation skills
  • Excellent customer service skills
  • Bilingual in English and French
  • Identify and diagnose technical issues
  • Provide first level support including resetting passwords
  • Escalate unresolved issues with documentation
  • Ensure documentation and closure of all tickets
  • Analyze impact and urgency of customer issues

Customer serviceDocumentationTroubleshootingTechnical support

Posted about 8 hours ago
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πŸ“ Philippines

🧭 Full-Time

πŸ’Έ 1800.0 - 2000.0 USD per month

πŸ” Real Estate

🏒 Company: Outwork Staffing

  • 1-3 years of experience in customer service or call center
  • Familiarity with CRM platforms, Yardi, Excel, Word, and Outlook
  • Excellent verbal and written communication skills
  • Build and maintain positive relationships with residents
  • Respond to resident inquiries via phone, email, and text
  • Log communications and updates in the CRM system

Microsoft ExcelCustomer serviceMicrosoft OfficeTroubleshootingRelationship managementCRM

Posted about 9 hours ago
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πŸ“ Philippines

πŸ” Hospitality

🏒 Company: BizForceπŸ‘₯ 1-10Business DevelopmentBusiness Information SystemsB2BInformation TechnologySoftware

  • Bachelor's degree graduate in Hospitality and or/any other degrees or certificates in Hospitality/Tourism
  • At least 2 years’ experience in similar role
  • Verse with the Microsoft (Excel, Word, Outlook email platform)
  • Excellent geographic knowledge of the British Virgin Islands
  • Has knowledge of tourist activities and BVI tourist attractions
  • Ability to resolve conflicts and give clear, concise directions
  • Amenable to work on a night-shift schedule and flexible hours
  • Be available to answer any guest inquiries/provide requested information via email and our OTA platforms such as Expedia, Booking.com.
  • Prioritize any correspondence from the day before and from external guests and clients, to ensure efficient Customer service
  • Receive guest complaints and seek appropriate solutions.
  • Point out all amenities available at the resort.
  • Should learn and have general knowledge of the resort (rooms, prices, restaurant etc.)
  • Make reservations for tours and other sport/outdoor activities in the BVI
  • Accountable for responding in a timely manner to high volume emails.
  • Follow up on the financial aspects of the booking (invoice, payments, balance on guest folio).
  • Up-selling, when proper, by telling guests special deals, packages, and extra services.
  • Gather guests’ feedback and make recommendations for service improvement.
  • Handle inquiries about membership programs and sell membership programs.
  • Adheres to hospitality policies and procedures and verifies that team is doing the same
  • Any other duties as assigned.

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceRESTful APIsTime ManagementExcellent communication skillsFluency in EnglishActive listeningClient relationship managementData entrySales experienceComputer skillsCRM

Posted about 9 hours ago
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πŸ“ Greece

πŸ” Domestic Appliances

🏒 Company: Patrique Mercier Recruitment PT

  • Fluency in German is required, along with a strong command of English in both written and spoken forms.
  • Previous experience in customer service, particularly in the domestic appliances or retail industry, is highly preferred.
  • Strong problem-solving skills with a customer-oriented focus and the ability to handle varied inquiries confidently.
  • Excellent communication skills, capable of empathetically interacting with customers to understand their concerns.
  • Able to work independently in a remote environment, managing your time and tasks effectively.
  • Attention to detail and strong organizational abilities for tracking customer interactions and inquiries.
  • A genuine interest in home appliances and related technologies will enhance your candidacy.
  • Provide exceptional customer service in German, assisting clients with product inquiries, service requests, and troubleshooting queries related to domestic appliances.
  • Resolve customer complaints efficiently and professionally, ensuring a positive experience with the brand.
  • Maintain detailed records of customer interactions and inquiries using the designated CRM systems.
  • Work collaboratively with technical support and other teams to address and escalate more complex issues as needed.
  • Stay informed about product features, improvements, and updates to provide accurate information and recommendations to customers.
  • Proactively engage with customers to understand their needs, offering solutions tailored to their specific situations.
  • Participate in company training programs to continuously improve your product knowledge and customer service skills.

Customer serviceAttention to detailOrganizational skillsProblem-solving skillsTroubleshootingCRMEnglish communication

Posted about 10 hours ago
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πŸ“ United States

πŸ’Έ 34320.0 - 53888.0 USD per year

πŸ” Benefits Administration

🏒 Company: BusinessolverπŸ‘₯ 501-1000πŸ’° Private about 7 years agoAccountingFinancial ServicesInformation Technology

  • Minimum of 2 years’ experience focused on employee benefits and/or benefits administration
  • Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables)
  • Tech savvy – must have a comfort level with learning, utilizing & communicating technology
  • Ideal candidates will possess a background utilizing benefit administration systems or other Human Capital Management platforms (HCM)
  • Experience with carrier files (or EDI in general) is also ideal
  • Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer
  • High comfort level interacting with external clients and resolving conflicts
  • Natural ability to build and maintain relationships as well as being a natural collaborator and team player
  • Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!!
  • Ability to maintain grace under pressure – especially during the busy season
  • Ensure positive client experiences through high quality service and communication
  • Respond to inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution
  • Complete risk mitigation reporting including audits, team activity and case manager reporting
  • Manage client deliverables, track progress and complete assigned work through company planning tools
  • Maintain accountability for inbound and outbound files
  • Maintain carrier and client SFTP setup and completion of updates as needed
  • Daily review of incoming data files, and carrier discrepancy reporting
  • Execution of client specific process and procedure
  • Function as the primary point of communication for our Carrier partners
  • Working with Carriers on ongoing file updates and requests
  • Communicate updates to Client Services and technical partners as required
  • Identify root cause of any systemic issues

Communication SkillsCustomer serviceAttention to detailReportingTroubleshootingClient relationship managementData entry

Posted about 12 hours ago
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πŸ”₯ Customer Service Executive
Posted about 15 hours ago

πŸ“ Canada, United States

πŸ” Automotive

🏒 Company: Aec Usa Inc

  • High school diploma or equivalent; a degree in a related field is a plus.
  • Experience in customer service or a related field preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Ability to work in a fast-paced environment while managing multiple inquiries.
  • Familiarity with CRM software and Microsoft Office Suite is desirable.
  • Detail-oriented with strong organizational skills.
  • Handle customer inquiries and provide information about products, services, and order statuses via phone, email, and chat.
  • Resolve customer issues and complaints promptly and effectively, ensuring customer satisfaction.
  • Collaborate with internal teams to address customer needs and ensure timely resolution of issues.
  • Maintain up-to-date knowledge of AEC USA Inc.'s products and services to assist customers accurately.
  • Process orders, returns, and exchanges in the company’s systems.
  • Gather customer feedback and suggestions to help improve service and product offerings.
  • Document customer interactions in a clear and concise manner for future reference.
  • Participate in ongoing training and development to enhance customer service skills.

Communication SkillsProblem SolvingCustomer serviceOrganizational skillsWritten communicationMicrosoft Office SuiteVerbal communicationActive listeningData entryCRMCustomer support

Posted about 15 hours ago
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πŸ“ United States

πŸ” Insurance

🏒 Company: Ck Specialty Insurance Associates, Inc

  • Active Property & Casualty (P&C) Insurance License.
  • Prior experience in insurance production, underwriting, and/or brokering (excess & surplus lines preferred).
  • Proven track record of sales success, meeting or exceeding revenue targets.
  • Strong analytical and decision-making skills to assess and price risks effectively.
  • Excellent relationship-building and negotiation abilities.
  • Self-motivated with a 120% mentality to grow and maintain a profitable book of business.
  • Strong organizational and time-management skills.
  • High school diploma required.
  • Identify and develop new business opportunities through networking, referrals, and client outreach.
  • Establish and maintain strong relationships with retail agents and carrier partners.
  • Actively cross-sell and upsell insurance products to maximize revenue potential.
  • Analyze, underwrite, and price risks of varying complexity, ensuring profitability and compliance.
  • Provide competitive proposals and creative coverage solutions tailored to client needs.
  • Negotiate terms, conditions, and pricing with carriers to secure optimal coverage for clients.
  • Maintain and grow a profitable book of business by building lasting client relationships.
  • Respond promptly to customer needs, resolving issues efficiently and professionally.
  • Follow up on all binding, quoting, and policy servicing requests.
  • Stay informed on market trends, industry regulations, and emerging risk solutions.
  • Leverage industry insights and underwriting expertise to advise clients on the best coverage options.

Business DevelopmentCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceOrganizational skillsTime ManagementRelationship buildingAccount ManagementNegotiation skillsClient relationship managementSales experienceMarket ResearchRisk ManagementCustomer support

Posted about 15 hours ago
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πŸ”₯ Collections Specialist
Posted about 15 hours ago

πŸ“ United States

🧭 Full-Time

πŸ” Customer Service

  • Minimum High School Diploma/GED
  • 1+ year of Customer Service or Tech Support experience
  • 1+ year of high volume collections experience
  • Experience with Salesforce or other CRM applications
  • Excellent interpersonal communication skills
  • Work with clients via phone and email to collect and retain clients
  • Handle refund requests and determine eligibility
  • Manage delinquent clients and decide on retention strategies
  • Update customer information in Salesforce
  • Maintain satisfaction ratings and target performance

SalesforceCustomer service

Posted about 15 hours ago
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πŸ“ United States

🧭 Part-Time

πŸ’Έ 35.0 USD per hour

πŸ” Education

  • Classroom experience or equivalent
  • Written and oral fluency in English and Spanish
  • Bachelor's degree in education or related field preferred
  • State certification preferred
  • Comfortable using technology for lesson delivery
  • Strong knowledge of subject matter in Math, ELA and/or Reading
  • Ability to work collaboratively with students, classroom teachers, and other educators
  • Excellent communication and interpersonal skills
  • Strong organizational and record-keeping skills
  • Provide small group instruction to students in a way that is engaging and effective, using a variety of instructional strategies and resources following a gradual release model.
  • Monitor student progress and implement learning plans as needed to ensure student success.
  • Monitor and report on student engagement and understanding.
  • Attend professional development opportunities to stay current with best practices in small group instruction.
  • Commit to seasonal work depending upon business needs.

Communication SkillsCustomer serviceAttention to detailWritten communicationFluency in EnglishStrong communication skills

Posted about 15 hours ago
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