Site Reliability Engineer (Expert-level)

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Requirements:

• Background in infrastructure, operations, or software engineering.
• Experience with cloud providers such as GCP.
• Proficiency in configuration management tools such as Terraform and Ansible.
• Hands-on proficiency with modern monitoring tools like Prometheus and Grafana.
• Experience with distributed data stores such as Cassandra, PostgreSQL, and ElasticSearch.
• Experience with Python and Bash is beneficial.
• Strong technical skills across various infrastructure technologies.
• Proven ability to break down complex tasks into manageable ones.
• Strong communication skills and a history of building solid relationships with peers and leadership.
• Experience operating and maintaining production systems in a Linux and public cloud environment.
• Demonstrated ability to mentor and guide team members.

Responsibilities:

• Be a part of the team that builds and operates the infrastructure at the heart of every Sinch Mailjet service.
• You’ll be instrumental for the day-to-day management of our global infrastructure.
• This includes monitoring and tracking key performance indicators (KPIs), collaborating with engineers to ensure our products and services are appropriately resourced, automating processes, and planning for future growth and scalability.
• Partner with product engineering teams to identify systems requirements.
• Build and support our cloud-based microservices infrastructure.
• Automate routine processes and remediation tasks.
• Develop, monitor and track Service Level Objectives (SLOs) for the systems under management.
• Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system.
• Ensure our datastores are healthy and operate at optimal performance levels.
• Contribute to the growth and culture of our engineering team.