(Cloud Solutions, AWS) Sales Operations Associate (Serbia)

Posted 2 days agoViewed

📍 Location: Serbia

🔍 Industry: SaaS, Software, or Hardware solutions

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and Labeling UX Design Outsourcing Web Development Technical Support Call Center Information Technology Travel Software Social Media

🗣️ Languages: English

🪄 Skills: AWSSQLCloud ComputingData AnalysisSalesforceAdministrative ManagementCustomer serviceRESTful APIsNetworkingReportingJSONSales experienceCustomer supportEnglish communication

Requirements:

Excellent English skills (at least C1 for both spoken and written)
Experience with AWS or other cloud platforms
Strong networking knowledge
Customer support experience with cloud products
Proficiency in Salesforce
Sales-savvy, experienced in administrative office work, and excellent interdepartmental and client communication
A service-driven attitude towards all work – ensuring we provide the best service possible, as quickly as possible, to all customers
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities:

Respond to customer inquiries via email and handle additional tasks
Design email templates as needed
Conduct research and analysis on products
Develop training programs and assessments for consultants
Prepare and deliver regular reports upon request
Carry out responsibilities in line with team training and policy

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