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🔍 Software Development
🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
- 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity.
- Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
- Ability to explain complex technical concepts to non-technical audiences.
- Previous experience managing hardware and/or software product evaluations.
- Basic understanding of electronics and electrical systems.
- Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems.
- Fluent in English.
- Great time management and organizational skills to work on multiple accounts and projects at different stages.
- Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
- Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry.
- Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc.
- Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SEs to use.
- Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant to your customers.
- Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
- Partner with sales executives to plan, prepare, and execute transactions in rapid sales cycles.
- Work in multiple levels of the technology stack.
- Support sales executives ad-hoc queries and emails.
- Build relationships with third-party partners, such as software providers, systems integrators, and installation partners.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
PythonBashCloud ComputingIoTJavascriptAlgorithmsAPI testingREST APICommunication SkillsAnalytical SkillsProblem SolvingAttention to detailTime ManagementMicroservicesExcellent communication skillsTroubleshootingJSONSales experienceComputer skillsTechnical supportScriptingData analyticsCustomer Success
Posted about 20 hours ago
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