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Record Retrieval, Contact Center Representative

Posted about 22 hours agoViewed

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💎 Seniority level: Junior, 2-3 years

📍 Location: United States, PST

💸 Salary: 12.0 - 15.0 USD per hour

🔍 Industry: Healthcare

🏢 Company: Advantmed👥 1001-5000💰 over 8 years agoElectronic Health Record (EHR)HospitalHealth Care

🗣️ Languages: English

⏳ Experience: 2-3 years

🪄 Skills: MS OfficeComputer skills

Requirements:
  • Ideally, possess 2-3 years of call center experience, showcasing adaptability and problem-solving skills.
  • Excellent communication skills to engage effectively with healthcare providers.
  • Consistent attendance and punctuality are crucial for performing the role efficiently.
  • Ensure a reliable power backup to avoid disruptions during work hours.
  • Maintain high-speed internet connectivity to perform tasks seamlessly.
Responsibilities:
  • Provide crucial support from home with comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence.
  • Manage day-to-day verification and follow-up calls with healthcare providers to collect patient records.
  • Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication.
  • Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach.
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