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Sr. Partner Account Manager - Remote
Posted 1 day agoViewed
💎 Seniority level: Senior, 5 years
💸 Salary: 120000.0 - 140000.0 USD per year
🏢 Company: Mint Mobile
🗣️ Languages: English
⏳ Experience: 5 years
Requirements:
- High School Diploma/GED.
- Minimum of 5 years of experience in Sales or a similar role.
- Communication Skills: Strong communication skills including written, verbal and presentation skills.
- Relationship Building: can build strong relationships and connect with clients and stakeholders.
- Strong leadership skills with proven ability to manage, mentor and guide other partner account managers or similar roles.
- Time Management: Ability to balance and prioritize multiple projects to meet deadlines.
- Organizational Skills: Ability to balance and prioritize multiple projects to meet deadlines.
- Strong Knowledge of Salesforce.
- Advance knowledge Microsoft Office Suite and/or Google Suite.
- Position requires the ability to travel 1-2 times per quarter for business needs via plane or personal vehicle.
Responsibilities:
- Collaborate with Plum leadership on additional revenue opportunities.
- Manage Partner Account Managers.
- Track partner forecasting and partner setup/onboarding metrics, and manage improvement of those metrics:
- Increase the percentage of partner forecasts received and the accuracy of those forecasts
- Decrease the time needed to onboard and launch partners
- Identify and action areas of opportunity for process improvement.
- General account management including but is not limited to:
- Partner setup/onboarding
- Forecasting
- Monitoring distribution and compliance
- Product discussions
- Business reviews
- Relationship building
- Coordinate activities and onboarding projects between partner and internal teams as necessary.
- Conduct regularly scheduled communications with customers to review overall customer health, proactively identify issues, and provide information and education on best practices and new releases.
- Collaborate closely with our Plum GM and Plum VP to identify additional revenue opportunities for the business.
- Schedule and orchestrate quarterly business reviews between clients and leadership.
- Work closely with the Technical Account Manager to ensure all technical needs/issues of the client are being worked on effectively and communicate back to the account with regular updates.
- Advocate on behalf of the clients with internal stakeholders with business cases.
- Generate reporting and report on key metrics by partner.
- Train partners on the various features and services available.
- Keep strict confidentiality between clients and business communications with an eye toward compliance.
- Able to read and interpret contracts to ensure that we follow them and that the MVNO follows them.
- Motivate & encourage employees at all levels, creating an environment where team members understand the vision and strategy.
- Provide training and development to direct reports and those under the span of control.
- Recruit and train high-performing Partner Account Managers, and ensure effective coordination with other teams.
- Provide quarterly feedback to direct reports and career development opportunities.
- Set team and individual goals quarterly - ensure alignment with overall retention strategic goals.
- Create measurable metrics for employees; both on sales results and operational efficiency.
- Mentor and empower employees by allowing them to perform their duties, and make mistakes, which can then be used as teaching opportunities.
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🔥 Sr. Partner Account Manager - Remote
Posted 1 day ago
💸 120000.0 - 140000.0 USD per year
🏢 Company: Ultra Mobile👥 251-500WirelessDeliveryTelecommunicationsMobile
- Minimum of 5 years of experience in Sales or a similar role
- Strong communication skills including written, verbal and presentation skills
- can build strong relationships and connect with clients and stakeholders
- Strong leadership skills with proven ability to manage, mentor and guide other partner account managers or similar roles
- Ability to balance and prioritize multiple projects to meet deadlines.
- Ability to balance and prioritize multiple projects to meet deadlines.
- Strong Knowledge of Salesforce
- Advance knowledge Microsoft Office Suite and/or Google Suite
- Position requires the ability to travel 1-2 times per quarter for business needs via plane or personal vehicle.
- Collaborate with Plum leadership on additional revenue opportunities.
- Manage Partner Account Managers.
- Track partner forecasting and partner setup/onboarding metrics, and manage improvement of those metrics:
- Identify and action areas of opportunity for process improvement.
- General account management including but is not limited to:
- Coordinate activities and onboarding projects between partner and internal teams as necessary.
- Conduct regularly scheduled communications with customers to review overall customer health, proactively identify issues, and provide information and education on best practices and new releases.
- Collaborate closely with our Plum GM and Plum VP to identify additional revenue opportunities for the business.
- Schedule and orchestrate quarterly business reviews between clients and leadership.
- Work closely with the Technical Account Manager to ensure all technical needs/issues of the client are being worked on effectively and communicate back to the account with regular updates.
- Advocate on behalf of the clients with internal stakeholders with business cases.
- Generate reporting and report on key metrics by partner.
- Train partners on the various features and services available.
- Keep strict confidentiality between clients and business communications with an eye toward compliance.
- Able to read and interpret contracts to ensure that we follow them and that the MVNO follows them.
- Motivate & encourage employees at all levels, creating an environment where team members understand the vision and strategy.
- Provide training and development to direct reports and those under the span of control.
- Recruit and train high-performing Partner Account Managers, and ensure effective coordination with other teams.
- Provide quarterly feedback to direct reports and career development opportunities.
- Set team and individual goals quarterly - ensure alignment with overall retention strategic goals.
- Create measurable metrics for employees; both on sales results and operational efficiency.
- Mentor and empower employees by allowing them to perform their duties, and make mistakes, which can then be used as teaching opportunities.
Posted 1 day ago
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