Co-op/ Intern, User Researcher - Summer 2025

Posted 4 days agoViewed

📍 Location: Ontario

🏢 Company: Hootsuite👥 1001-5000💰 $50,000,000 Debt Financing almost 7 years ago🫂 Last layoff about 2 years agoDigital Marketing Social Media Marketing Social Media Management Apps

🗣️ Languages: English

🪄 Skills: Data AnalysisUser Experience DesignCommunication SkillsAttention to detailOrganizational skillsWritten communicationResearchData entryData visualizationResearch skills

Requirements:

Currently pursuing or recently completed a degree in a related field (Human-Computer Interaction, Psychology, Design, Sociology, etc.) or some proven related work experience.
Strong interest in user research, UX, and product development.
Some academic and/or practical experience with research methodologies such as interviews, surveys, desktop research or competitive intelligence
Moderate to high proficiency with word processing, spreadsheet and presentation tools
Excellent verbal and written communication skills, ability to structure information into clear, accurate and compelling deliverables
Excellent organizational skills and strong attention to detail
Entrepreneurial mindset—you’re prepared to own your tasks from beginning to end, think creatively, seek new and better ways of doing things, adapt to evolving circumstances, identify issues and opportunities, and tackle them proactively

Responsibilities:

Assist in User Research Activities: Support the planning, scheduling, and coordination of user research sessions, including usability testing, interviews, and surveys.
Recruit Participants: Help with participant sourcing, screening, scheduling, and compensation.
Data Organization & Analysis: Support data analysis by identifying patterns in qualitative and quantitative research findings and structuring observations into reports, presentations and lists.
Research Enablement: Maintaining and improving our research infrastructure, including the research repository, templates, research tools and Slack channel, ensuring all research materials are easily accessible, reusable and actionable.
Process improvement: Identify new ways to level up our research practice by sharing knowledge with the team, improving research processes, engaging the organization, and scaling our impact

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