Creative Operations Manager

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Requirements:

• 3+ years of experience managing and/or coordinating the activities of a creative team, ideally in an agency or shared services environment.
• Experience sourcing, recruiting, and managing UGC creators or freelance talent.
• Strong project management skills, with the ability to define requirements, develop timelines, and manage dependencies.
• Familiarity with industry-standard workflow tools such as Asana, Slack, Google Workspace, and Harvest.
• Understanding of contract management and industry best practices for creative and talent agreements.
• Excellent organizational and time-management skills, with the ability to handle multiple tasks and priorities.
• Strong communication and interpersonal skills, with the ability to set clear expectations and lead productive conversations.

Responsibilities:

• Manage creative tasks and projects, ensuring timely communication with internal teams and external partners while maintaining quality standards.
• Support incoming creative requests, identifying potential issues and efficiently assigning tasks to the appropriate team members.
• Source and recruit creators to produce user-generated content for social ad campaigns and other creative projects.
• Oversee the creator process, including screening, vetting, contract negotiation, and ongoing communication.
• Manage all talent-related documentation, ensuring agreements are properly executed and maintained.
• Assist in managing the creative queue, ensuring work is assigned and progressing efficiently.
• Develop and refine workflow processes to improve project efficiency and cross-functional collaboration.
• Ensure best practices are followed for key workflow systems (e.g., Asana, Slack, Google Workspace, Harvest).
• Oversee contract execution, ensuring compliance with agreements and smooth collaboration with freelancers and contractors.
• Assist with accounting and billing related to talent acquisition and management.