Business Development Representative (Remote - US Based)

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Requirements:

• 1–3 years of experience in sales, business development, account management, or customer success (preferably in SaaS or tech).
• Strong communication skills – Confident, persuasive, and able to engage customers across phone, email, and chat.
• A self-starter mindset – You love hitting (and exceeding) targets and thrive in an independent, fast-moving environment.
• Tech-savvy & organized – Comfortable using CRM tools (Salesforce, HubSpot), chat/email automation, and AI-powered sales tools.
• Industry experience a plus! – Knowledge of adventure, fitness, or recreation industries is a bonus!

Responsibilities:

• Manage & nurture the sales pipeline – Follow up on inbound leads, schedule demos, negotiate pricing, and close deals.
• Convert trial users into customers – Engage with businesses at the end of their software trials to guide them toward a Smartwaiver subscription.
• Drive upsells & renewals – Identify customers exceeding their waiver limits, negotiate new plans, and ensure seamless account upgrades.
• Represent Smartwaiver at trade shows – Engage with prospects, demo our product, and generate leads at industry events.
• Support partner sales teams – Act as a Smartwaiver expert, providing sales guidance, answering questions, and helping partners drive adoption.
• Host engaging demos & webinars – Educate partners on Smartwaiver’s benefits, best practices, and new features.
• Track & report key sales metrics – Log outreach, conversions, pipeline movement, and revenue impact in Salesforce.
• Engage in daily & weekly sales standups – Share wins, discuss roadblocks, and set priorities for ongoing success.
• Master our sales process – Learn Smartwaiver’s value proposition, features, and best practices through hands-on training & role-playing exercises
• Stay ahead of the curve – Participate in monthly skill-building (AI tools, negotiation tactics) and quarterly deep dives into market trends, customer success stories, and competitive insights.