Research Manager, Strategic Research (Client Service) - Korean Speaker

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Requirements:

• Fluent in English and native in Korean
• Bachelor’s or Master’s degree
• 2+ years year of professional experience
• Intellectual curiosity and desire to learn
• Attention to detail:
• Sense of urgency:
• Process-oriented:
• Advanced professional communication:
• Experience with consulting or professional services is a plus

Responsibilities:

• Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals
• Manage client requests including: project scope changes, expert scheduling and rescheduling, follow up queries for experts, as well as facilitating new project requests
• Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients
• Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system
• Work closely with the Sales and Relationship Management teams to optimize client use of Guidepoint’s services
• Communicate with teammates in other offices to ensure seamless transitions between time zones on critical client requests
• Be knowledgeable of and follow any client-specific compliance procedure