Senior Data Analyst, Customer Success - Digital and Scale

Posted 30 days agoInactiveViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 110000.0 - 147500.0 USD per year

🔍 Industry: Software Development

🏢 Company: Smartsheet👥 1001-5000💰 $3,200,000,000 Post-IPO Debt 6 months ago🫂 Last layoff about 2 years agoSaaS Enterprise Software

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: SQLBusiness IntelligenceData AnalysisETLTableauData visualizationData modeling

Requirements:

5+ years experience as a data analyst
Hands-on experience with SQL, Excel, BI platforms
Strong knowledge of data analysis techniques
Familiarity with complex data structures and APIs

Responsibilities:

Collect, analyze, and interpret data from multiple sources
Develop and maintain reports and dashboards
Analyze impact of digital programs on CS KPIs
Uncover insights on program effectiveness
Identify trends and opportunities for decision making
Develop models to predict churn and retention