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Client Success Associate (Entry level, Remote)

Posted 2 months agoViewed

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💎 Seniority level: Entry, preferred but not explicitly stated

📍 Location: United States, Canada

🔍 Industry: Client Success

🏢 Company: INFUSE👥 1001-5000Digital MarketingAdvertisingPublishingLead GenerationB2BLead ManagementContent Marketing

🗣️ Languages: English

⏳ Experience: Preferred but not explicitly stated

🪄 Skills: Client relationship managementSales experienceCustomer Success

Requirements:
  • Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
  • Strong communication and interpersonal skills
  • Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
  • Empathetic understanding of client needs and ability to address them effectively
  • Ability to address challenges and proactively offer solutions.
Responsibilities:
  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to client needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
  • Assist with challenging client requests or issue escalations as needed
  • Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
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