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Account Manager

Posted about 1 month agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 78800.0 - 130000.0 USD per year

🔍 Industry: Grantmaking technology

🏢 Company: Fluxx👥 51-100💰 $29,151,376 almost 4 years agoBig DataSaaSEnterprise ApplicationsInformation TechnologyEnterprise SoftwareSoftware

⏳ Experience: 3+ years

🪄 Skills: SalesforceNegotiationPresentation skillsAccount ManagementCustomer SuccessSaaS

Requirements:
  • 3+ years of proven experience as an Account Manager or relevant sales role within SaaS.
  • Experience with CRM software (Salesforce).
  • Understanding of sales principles and ability to deliver excellent customer experience.
  • Effective presentation and negotiation skills.
  • Positive and motivated work ethic with experience working in a remote first distributed workforce.
  • Highly collaborative mindset with experience in a partnership selling environment.
Responsibilities:
  • Maximize the potential for win/win relationships with existing customers through consultative sales.
  • Collaborate closely with the Customer Success and Onboarding team on upsell leads within the Fluxx customer base.
  • Manage the opportunity pipeline using Salesforce.
  • Ensure upsell initiatives are properly scoped and documented.
  • Work with the Customer Marketing team to ensure program accuracy and follow up on campaign messaging.
  • Attend customer calls and events as necessary.
  • Prepare and deliver customer presentations and demos.
  • Understand customer needs and articulate how Fluxx’s solutions can provide value.
  • Build and maintain long-lasting customer relationships.
  • Identify opportunities to improve customer experience and drive growth.
  • Maintain business revenue forecasts and negotiate contracts.
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