Inside Sales Associate

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Requirements:

• Associate or Bachelor’s degree in any field.
• Prior telemarketing experience preferred but not required.
• Ability to communicate effectively in written and verbal form.
• Proficiency with MS Office Suite, Google Suite, and other data management tools.
• Excellent organizational and time management skills.
• Detail and quality orientation, motivated by achievements, and collaborative.
• Ability to manage competing demands and a diverse workload.
• Ability to work independently following client’s business hours.
• A workstation meeting the Company’s technical requirements.

Responsibilities:

• Manage and optimize Brivity CRM for operational activities.
• Prospect for new clients daily from various lead sources via calls, chats, and emails.
• Respond to incoming leads from internet sources, referrals, and sign calls.
• Input information into the database and establish an effective touchpoint mechanism.
• Conduct lead follow-up and nurture until appointments are set.
• Measure conversion ratios and meet performance benchmarks.