Inside Sales Associate

Associate or Bachelor’s degree in any field. Prior telemarketing experience preferred but not required. Ability to communicate effectively in written and verbal form. Proficiency with MS Office Suite, Google Suite, and other data management tools. Excellent organizational and time management skills. Detail and quality orientation, motivated by achievements, and collaborative. Ability to manage competing demands and a diverse workload. Ability to work independently following client’s business hours. A workstation meeting the Company’s technical requirements.

Manage and optimize Brivity CRM for operational activities. Prospect for new clients daily from various lead sources via calls, chats, and emails. Respond to incoming leads from internet sources, referrals, and sign calls. Input information into the database and establish an effective touchpoint mechanism. Conduct lead follow-up and nurture until appointments are set. Measure conversion ratios and meet performance benchmarks.