Apply📍 Remote EMEA, United Kingdom; Remote USA
🔍 Software Development
- 2+ years of experience in Atlassian Cloud Administration.
- 2+ years of experience with Confluence.
- 2+ years of experience with Jira Software.
- 2+ years of experience with Jira Service Management.
- Working knowledge of Jira Asset Management.
- Hands-on expertise with the Atlassian product suite (Jira Software, Jira Service Management, Confluence, Atlassian Align, Rovo, Loom, Atlassian Guard, Statuspage, etc.).
- General knowledge and understanding of Jira Administration.
- Basic understanding of the Scaled Agile (SAFe) framework within Jira and how Jira supports scalability architecturally.
- Basic knowledge of JQL for building reports and dashboards.
- Experience dealing with stakeholders and recommending process improvements.
- Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.
- Self-starter with a keen interest in technology and highly motivated toward success.
- Initiative and desire to learn business and technology subjects.
- Ability to work independently and provide updates to management.
- Demonstrated teamwork and collaboration in a professional setting.
- Excellent problem-solving skills; proven teamwork and communication skills.
- Strong analytical and problem-solving capabilities.
- Oversee the management and governance of the Datasite enterprise Atlassian suite, ensuring optimal performance and compliance.
- Develop and maintain policies, processes, and procedures to uphold standards and best practices.
- Create user guides, provide user training and enablement, and work with the Atlassian Steering Committee.
- Accountable for Atlassian tools solution, design, architecture, implementation, and documentation.
- Collaborate with the Atlassian development team to determine best practices and SOPs.
- Work with other Atlassian administrators to deliver and maintain exceptional solutions for all users and customers.
- Ensure the scalability, sustainability, and manageability of the Atlassian suite in accordance with industry standards and best practices.
- Ensure data integrity at every level (team, department, program, portfolio, line of business, and enterprise).
- Enforce all enterprise standards and best practices.
- Conduct Atlassian software demos, training, and user enablement.
- Serve as a trusted support and escalation point for all users and internal customers.
- Advise key stakeholders, partners, and internal customers on best practices, configuration, and recommendations to avoid common pitfalls and challenges.
- Collaborate on change requests, assessing impacts on the Atlassian suite and risks to architecture, data integrity, sustainability, manageability, scalability, and cost/impact of change.
- Plan, implement, test, document, and communicate all changes.
- Install, configure, maintain, administer, and enhance Jira Software, Jira Service Management, Confluence, and additional key third-party add-ons.
- Create and manage complex configuration elements, including enterprise templates and their associated screens, workflows, screen schemes, permission schemes, and notification schemes.
- Install and configure additional key third-party add-ons, plugins, and apps to provide enhanced capabilities.
SQLJiraJQLAPI testingCI/CDRESTful APIsConfluenceSaaS
Posted 25 days ago
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