Knak

The World First Email & Landing Page Creation Platform for Enterprise Marketers

11-50 employees

Founded 2015

$25M series a

Advertising

Private Company

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Advertising Email Email Marketing SaaS Marketing Automation Software

Hybrid Work Model

This company offers a hybrid work model combining remote and office work. Team members are distributed across the U.S. and Canada.

Open Positions2

Remote - CanadaFull-TimeSaaS MarketingPosted

Implementations Manager

Lead new customers through onboarding as their primary point of contact from kickoff through go-live, driving adoption and time-to-value.
Provide best practice advice, thought leadership and expertise to our clients, ensuring they’re set up for success
Develop expert knowledge of Knak, our integration partners & eco system to answer technical & strategy questions about our product & industry
Work closely with other Knak stakeholders such as CSMs, AEs, Support, Product and Leadership to ensure implementation success and foster effective internal communication
Ensure projects are always completed on time and to a high quality standard
Own and report on implementation KPIs including time-to-value, CSAT post-onboarding, and feature adoption at handoff.
Use AI tools - Claude, ChatGPT & MCP connectors to scale yourself across a larger book and accelerate customer outcomes

Project ManagementArtificial IntelligenceCustomer Success+1 more

Showing 1 of 2 positions

About Knak

Knak pioneers a no-code email and landing page creation platform for enterprise marketing teams. You empower marketers to craft on-brand campaigns quickly. Their platform integrates with top marketing automation software like Marketo and Salesforce Marketing Cloud. Knak serves major global companies including Google, Meta, and Slack, proving its robust capability.

How We Work

You will join a mission-driven company focused on empowering creativity. Knak fosters a culture of smart, positive people who seek more than a typical 9-to-5. They value simplicity, calculated risks, getting things done, and embracing a growth mindset with transparency. For Ottawa-based employees, Knak offers a hybrid model with a few days in the office. Remote roles are available across Canada, with a strong emphasis on including and supporting remote team members. This commitment earned them recognition as one of Ottawa's Best Places to Work 2025.

Engineering at Knak

Knak is building the future of marketing production, especially in an AI-first world. As a SaaS solution, it relies on a robust data infrastructure. The team is shaping the analytical foundation for every department, from Product to Sales. They are architecting and owning a governed Snowflake layer, defining connection standards for AI agents, and encoding PII scrubbing as code. This greenfield work involves crucial architectural decisions and directly supports Knak's AI enablement strategy. You will modernize the analytics codebase, establishing practices like dbt and CI for SQL changes.

Why Join Us

Shape the future of enterprise marketing with a platform used by global leaders.
Contribute to a mission-driven company that empowers creativity and innovation.
Work in a recognized "Best Place to Work" with a focus on culture and growth.
Drive impactful projects, like building AI enablement strategies from the ground up.
Benefit from a hybrid/remote-friendly environment that supports work-life balance.

Benefits & Perks

Competitive salaries and company equity are part of your compensation.
Receive comprehensive benefits and paid vacation time.
Access Life leave days for when personal events require your attention.
Enjoy team lunches and off-site gatherings to foster connection.
Invest in your professional journey with a commitment to career growth.

Tech Stack

servermx

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