Marlowe Fire and Security

Marlowe Fire & Security provides a total, end to end, fire and security solution to commercial, public sector and residential customers throughout the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor your fire and security risks. Our ongoing commitment to Compliance and Best Practice ensures that every industry standard and all current legislation is adhered to, providing you with peace of mind throughout our partnership. Application of new technology for the benefit of our customers is a cornerstone of our business, exemplified by our 24/7 Innovation Centre which actively monitors thousands of sites, every night. Key to our success is the culture of connectivity that runs throughout our national operation. We believe that our greatest asset is our people. We recruit only the best in class and retain them through continually investing in their development.

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πŸ“ Birmingham, Wolverhampton, Nottingham, Leicester, Derby, England, United Kingdom

🧭 Full-Time

πŸ’Έ 38000.0 - 48000.0 GBP per year

πŸ” Fire and Security

  • Minimum of 3 years' experience in commissioning fire detection and alarm systems.
  • Strong knowledge of various fire alarm systems such as Gent, Notifier, and Kentec.
  • NVQ Level 3 in Electrical or Electronic Engineering is preferred.
  • Experience of engineering projects across single and multiple site locations.
  • Demonstrable technical experience with good interpersonal skills.
  • Technical knowledge of Major systems and projects.

  • Carry out commissioning of fire detection and alarm systems in accordance with industry standards.
  • Conduct site surveys, installation inspections, and performance testing.
  • Provide technical support and guidance to field engineers and other team members.
  • Ensure compliance with health & safety regulations on all projects.
  • Maintain accurate records of commissioning activities and provide detailed reports.
  • Assist with system training for end-users and operational staff.
  • Plan and control labour and materials required to deliver the project.
  • Attend site meetings as required.
  • Manage job profitability of assigned projects and report to the project manager.
  • Control all aspects of health and safety on sites.
Posted 4 days ago
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πŸ“ England, United Kingdom

πŸ’Έ 34000.0 - 38000.0 GBP per year

πŸ” Fire & Security

  • Proven experience as a Key Account Manager or similar role, ideally within the Fire & Security sector.
  • Strong understanding of customer relationship management principles.
  • Exceptional communication and interpersonal skills to build relationships with stakeholders at all levels.
  • Ability to analyze data and performance metrics to make informed decisions.
  • Proficiency in Microsoft Office applications.
  • Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
  • Full UK driving license is required.

  • Manage and develop relationships with key clients, acting as the primary contact for all account-related matters.
  • Analyze client needs and propose solutions that align with their business objectives and enhance our service offering.
  • Ensure the successful delivery of our services and solutions, exceeding client expectations.
  • Monitor account health and performance, providing reports and insights to clients and internal teams.
  • Collaborate with various departments to support contract negotiations and implementation.
  • Identify opportunities for upselling and cross-selling additional services to existing accounts.
  • Attend industry events and networking functions to promote our brand and services.

Data AnalysisAccount ManagementReportingClient relationship managementSales experience

Posted 11 days ago
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πŸ“ Worcester, England, United Kingdom

🧭 Full-Time

πŸ’Έ 28000.0 - 37000.0 GBP per year

πŸ” Fire and Security

  • Technical background in the electrical / electronic industry.
  • Good all-round knowledge of Fire and Security Systems.
  • Experience of front-line customer contact preferred.
  • Excellent organisational skills.
  • A professional and presentable demeanor, always.
  • The ability to deliver exceptional customer service.
  • ACE – Attitude, Commitment & Effort - the key to progression.

  • Maintain Fire and Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Communication SkillsCustomer serviceOrganizational skills

Posted 18 days ago
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πŸ“ Birmingham, Derby, Lincoln, Nottingham, Leicester, England, United Kingdom

🧭 Full-Time

πŸ’Έ 50000.0 - 54000.0 GBP per year

πŸ” Fire and Security

  • A minimum of 3-5 years of experience in a Fire & Security Project Management role.
  • Proven track record in managing projects effectively, ensuring timely delivery and budget compliance.
  • Strong technical knowledge of fire and security systems.
  • Excellent commercial awareness and customer service skills.
  • Ability to thrive under pressure and manage multiple tasks efficiently.
  • Outstanding communication and interpersonal skills.
  • Self-motivated with a proactive approach to problem-solving.
  • Full, UK Driver Licence.

  • Ensure that all installations are delivered within budget on time and in line with customer quality expectations.
  • Continuously improve delivery of the installation programme within the region.
  • Adopt best practice models while enhancing the profitability of the project engineer and Installation team.
  • Perform contract reviews for technical and contractual elements.
  • Provide monthly work bank forecasts.
  • Select and monitor subcontract labour and suppliers.
  • Liaise with clients, engineers, and subcontractors.
  • Attend site meetings and ensure compliance with health and safety regulations.

Project ManagementCustomer service

Posted 25 days ago
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πŸ“ United Kingdom

🧭 Full-Time

πŸ’Έ 34000 - 38000 GBP per year

πŸ” Fire and Security

  • Minimum of 5 years’ experience in the security industry.
  • Experience managing engineering projects across single and multiple site locations.
  • Demonstrable technical experience with interpersonal skills.
  • Technical knowledge of major security systems like Galaxy, Hikvision, Paxton, etc.

  • Technically engineer/install and manage small and large projects.
  • Ensure projects are delivered on time and within budget.
  • Liaise with key clients to meet programme deadlines.
  • Oversee project profitability and health, safety, and quality standards.
  • Carry out installation and commissioning of systems and minor works.

LeadershipProject ManagementCross-functional Team LeadershipCommunication SkillsCollaborationProblem SolvingInterpersonal skills

Posted about 1 month ago
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πŸ“ Newcastle upon Tyne, England, United Kingdom

🧭 Full-Time

πŸ’Έ 28000 - 37000 GBP per year

πŸ” Fire and Security

  • Technical background in the electrical/electronic industry.
  • Good all-round knowledge of Fire and Security Systems.
  • Front-line customer contact experience preferred.
  • Excellent organizational skills.
  • Professional and presentable demeanor.
  • Ability to deliver exceptional customer service.
  • ACE – Attitude, Commitment & Effort as key to progression.

  • Maintain Fire and Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Maintain effective communication with customers when planning site visits.
  • Maintain your stock levels with support from the Stores team.
  • Attend training sessions as and when required.
  • Attend Engineering team meetings as and when required.
  • Identify any personal training and development needs to help you provide the best possible customer service.

Customer serviceOrganizational skills

Posted about 1 month ago
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πŸ“ United Kingdom

πŸ’Έ 28000 - 37000 GBP per year

πŸ” Fire and Security

  • Technical background in the electrical/electronic industry.
  • Good all-round knowledge of Fire and Security Systems.
  • Experience of front-line customer contact preferred.
  • Excellent organizational skills.
  • Professional and presentable demeanor.
  • Ability to deliver exceptional customer service.
  • Attitude, Commitment & Effort (ACE) for progression.

  • Maintain Fire & Security Systems in your assigned area.
  • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
  • Plan and respond to routine and reactive call visits in your area.
  • Communicate effectively with customers when planning site visits.
  • Maintain stock levels with support from the Stores team.
  • Attend training sessions and engineering team meetings as required.
  • Identify personal training and development needs.

Organizational skills

Posted about 1 month ago
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πŸ“ England, United Kingdom

🧭 Full-Time

πŸ’Έ 36000 - 46000 GBP per year

πŸ” Fire and Security

  • A minimum of 5 years’ experience in the fire systems industry.
  • Experience with engineering projects across single and multiple site locations.
  • Demonstrable technical experience.
  • Technical knowledge of Major systems and projects.
  • Excellent communication skills, and ability to work independently and in a team.

  • Technically engineer, install, commission, and manage small and large projects across the Marlowe portfolio.
  • Control and plan projects and commissioning works.
  • Liaise with key clients to meet program deadlines.
  • Ensure project delivery on time and within budget.
  • Manage job profitability of assigned projects.
  • Control health and safety aspects on sites.
  • Carry out installation and minor works when required.

LeadershipProject ManagementPeople ManagementProject CoordinationJiraCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted about 1 month ago
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πŸ“ Newcastle upon Tyne, Sunderland, Durham, Middlesbrough, Stockton-on-Tees, England, United Kingdom

🧭 Full-Time

πŸ’Έ 34000 GBP per year

πŸ” Fire Protection and Security

  • Previous experience in maintaining fire extinguishers is essential.
  • Qualification in BAFE / FETA or equivalent.
  • Mechanical fire service experience.
  • Strong background in customer service.
  • Ability to work independently and effectively troubleshoot issues.
  • Willingness to travel and participate in training as necessary.
  • Additional experience in other mechanical fire systems is a plus.
  • Valid driver's license is required.

  • Provide exceptional service and maintenance of fire extinguishers, hose reels, and fire suppression systems for local clients.
  • Install, service, and maintain portable fire extinguishers, hose reels, and kitchen fire suppression systems.
  • Adhere to current industry standards and customer specifications.
  • Plan and conduct service visits efficiently to meet customer needs.
  • Build and maintain strong relationships with clients.
  • Manage equipment and vehicle stock effectively.
  • Contribute to a professional team environment while maintaining high service standards.

Customer serviceTeamworkTroubleshooting

Posted about 1 month ago
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