Preply

👥 501-1000💰 $42,000,000 Series C over 1 year agoEducationEdTechE-LearningLanguage LearningTutoring💼 Private Company
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Preply is a global online language learning marketplace connecting over 50,000 tutors with millions of learners worldwide. We're revolutionizing language education by providing personalized learning experiences through live, engaging online classes. Our platform empowers both students and tutors, fostering a vibrant global community. Preply's success is fueled by a data-driven approach to learning and a culture of experimentation. We leverage technologies such as Google Tag Manager, Google Font API, and Font Awesome to create a seamless and intuitive user experience. Our team of 501-1000 employees, representing over 50 nationalities, works remotely and across offices in Barcelona, Kyiv, and the US, fostering a dynamic and collaborative international environment. We prioritize a growth mindset, continually challenging ourselves to improve and innovate. This commitment to excellence extends to our engineering practices, where we value experimentation and data-driven decision-making. Our tech stack includes a range of modern tools and technologies focused on building robust and scalable solutions for both individual learners and enterprise clients. Preply's commitment to fostering a diverse and inclusive workplace is integral to our success; we believe in the power of diverse perspectives to drive innovation and achieve our mission. Founded in 2012, Preply has experienced significant growth, facilitating over 15 million lessons to date. We have secured substantial funding, demonstrating the market's belief in our vision. We offer a competitive compensation and benefits package, including a generous allowance for Preply lessons, professional development opportunities, and a flexible remote-work environment. Join a company that is making a real difference in the world of education and unlocking human potential on a global scale.

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📍 India

🔍 Ed-Tech

  • Previous experience providing support through live chats.
  • Fluency in English.
  • Strong technical and analytical skills.
  • Ability to provide proactive and innovative solutions.
  • Outstanding written and verbal skills.
  • Ability to understand customer's needs.
  • Ability to work in teams.
  • A customer-centric, empathetic mindset with excellent listening skills.
  • Ability to focus on what counts, creating simple solutions to deliver fast results.
  • A passion for learning and desire for self-improvement.

  • Answer customers’ questions and resolve any issues they may be facing.
  • Identify problem areas and flag them to the concerned team.
  • Ensure customer satisfaction and work on collecting and tracking user's feedback.
  • Work closely with the product teams to resolve issues and share customer feedback.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationTeamworkFluency in EnglishEmpathyVerbal communication

Posted 23 days ago
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📍 Ukraine

🔍 Ed-Tech

  • Previous experience providing support through live chats.
  • Fluency in English.
  • Strong technical and analytical skills.
  • Ability to provide proactive and innovative solutions.
  • Outstanding written and verbal communication skills.
  • Ability to understand customer's needs.
  • Ability to work in teams.
  • A customer-centric, empathetic mindset with excellent listening skills.
  • An ability to focus on what counts, creating simple solutions to deliver fast results.
  • A passion for learning and desire for self-improvement.

  • Answer customers’ questions and resolve any issues they may be facing.
  • Identify problem areas and flag them to the concerned team.
  • Ensure customer satisfaction, and work on collecting and tracking user's feedback.
  • Work closely with the product teams to resolve issues and share customer feedback.

Analytical SkillsWritten communicationFluency in EnglishCustomer support

Posted 23 days ago
Apply