People Management Jobs

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People Management
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📍 United States

🧭 Full-Time

💸 122500.0 - 195000.0 USD per year

  • 7+ years of experience leading an outsourced, high-performing, global, multi-site, multilingual customer service organization using written support channels
  • Strong analytical skills and deep understanding of contact center operations to make data-driven decisions in order to optimize the various levers of member experience (CES and NPS), productivity, efficiency, and quality
  • Demonstrated success in developing collaborative relationships to drive tangible results especially in an environment with multiple stakeholders and by multiple vendors
  • Strong management skills - both in staff development and project leadership
  • BA/BS degree, MBA a plus
  • Develop and execute the Zwift support strategy by tier, channel, language, and site to optimize for member satisfaction, retention, response time, productivity, effectiveness, and balance the variable labor budget.
  • Leveraging BPO outsourced centers, create and manage a scalable, efficient, and consistently high-performing network of agents to flex staffing levels that match demand for support, deliver results and/or quickly remediate performance, if necessary.
  • Lead regional CS Managers and the support team of both Watopians and outsourced colleagues, who demonstrate their passion for helping our members with proven and measurable high quality experiences.
  • Partner with Senior Leaders within the Support department to reduce member effort with policies, processes, and technology as we continuously strive to level up.
  • Own and drive BPO business reviews and reporting to the CS Product Support leaders to ensure that performance and the voice of the community and agent is shared and understood for improvement and collaboration.

LeadershipProject ManagementBVA AnalysisData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsCommunication SkillsAnalytical SkillsCustomer serviceWritten communicationRelationship managementTeam managementStakeholder managementFinancial analysisBudget management

Posted about 1 hour ago
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📍 US

🧭 Full-Time

💸 122500.0 - 195000.0 USD per year

🏢 Company: Zwift👥 251-500💰 $450,000,000 Series C over 4 years ago🫂 Last layoff about 1 year agoFitnessSportsWellnessCycling

  • 7+ years of experience leading an outsourced, high-performing, global, multi-site, multilingual customer service organization using written support channels
  • Strong analytical skills and deep understanding of contact center operations to make data-driven decisions in order to optimize the various levers of member experience (CES and NPS), productivity, efficiency, and quality
  • Demonstrated success in developing collaborative relationships to drive tangible results especially in an environment with multiple stakeholders and by multiple vendors
  • Strong management skills - both in staff development and project leadership
  • BA/BS degree, MBA a plus
  • Develop and execute the Zwift support strategy by tier, channel, language, and site to optimize for member satisfaction, retention, response time, productivity, effectiveness, and balance the variable labor budget.
  • Leveraging BPO outsourced centers, create and manage a scalable, efficient, and consistently high-performing network of agents to flex staffing levels that match demand for support, deliver results and/or quickly remediate performance, if necessary.
  • Lead regional CS Managers and the support team of both Watopians and outsourced colleagues, who demonstrate their passion for helping our members with proven and measurable high quality experiences.
  • Partner with Senior Leaders within the Support department to reduce member effort with policies, processes, and technology as we continuously strive to level up.
  • Own and drive BPO business reviews and reporting to the CS Product Support leaders to ensure that performance and the voice of the community and agent is shared and understood for improvement and collaboration.

AWSLeadershipProject ManagementBVA AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCustomer serviceWritten communicationProblem-solving skillsStakeholder managementCustomer supportBudget management

Posted about 1 hour ago
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🔥 HR Operations Manager
Posted about 1 hour ago

📍 Argentina

🧭 Full-Time

🔍 Telemedicine

🏢 Company: Willow Health Services Inc

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Ideally, a minimum of 3+ years of experience in human resources or operations roles in a high-growth environment.
  • Experience in international payroll administration.
  • Knowledge of U.S. employment laws and regulations, including tax compliance, labor laws, and benefits administration, ensuring full compliance and minimizing legal risks.
  • Experience managing vendor relationships and payments.
  • Strong attention to detail and accuracy, with excellent organizational and time management skills.
  • Ability to prioritize tasks, work independently, and maintain flexibility in a fast-paced, dynamic environment.
  • Exceptional interpersonal and communication skills, with the ability to interact effectively at all organizational levels.
  • Ability to maintain discretion when handling highly sensitive and confidential employee and organizational matters.
  • A positive and solution-oriented attitude
  • Manage the full employee lifecycle, including onboarding, offboarding, and ongoing employee relations.
  • Process international payroll, benefits administration, and time and attendance, ensuring timely and accurate processing.
  • Maintain accurate employee records and ensure compliance with local and international employment laws and regulations.
  • Provide continuous support and guidance to employees regarding HR policies, procedures, and benefits.
  • Coordinate training and development programs, fostering a growth-oriented and constantly improving environment.
  • Facilitate performance reviews and goal-setting processes, ensuring effective feedback mechanisms are in place.
  • Manage vendor relationships and oversee vendor payments, ensuring smooth and efficient workflows.
  • Plan and coordinate all-hands meetings and other company events, creating opportunities for interaction across all organizational levels.
  • Oversee operational tasks, ensuring the efficient functioning of the organization and collaborating with other departments to address urgent needs.
  • Collaborate in improving and optimizing internal operational processes and implementing new strategies to enhance organizational efficiency.

People ManagementProject CoordinationHR ManagementCross-functional Team LeadershipOperations ManagementCompliance

Posted about 1 hour ago
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🔥 Manager, Renewals
Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 152617.5 - 230850.0 USD per year

🔍 SaaS

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • 3+ years of sales management experience, 8+ years of overall sales experience.
  • Exceptional track record, including overperformance of general business objectives and sales targets.
  • Demonstrated record of success in a high-pressure, performance driven sales environment.
  • Proven history of ability of hire, train, manage, and motivate talented sales teams.
  • History of thriving in a rapidly-changing environment.
  • Strong interpersonal, networking and influencing skills with executive level comms.
  • Strong empathy towards customers and passion for revenue and growth.
  • Love for winning as a team.
  • Renewals and SaaS experience preferred.
  • Bachelor’s degree preferred.
  • Continually maintain and share accurate renewal results, forecasts, and customer trends.
  • Deliver against targets on a team and individual level.
  • Roll up your sleeves and dig in with the front-line team as needed on specific deals.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
  • Hire, onboard, develop and lead an inclusive, engaged, and high performing team.

LeadershipPeople ManagementCustomer serviceMentoringNegotiationAccount ManagementReportingTrainingClient relationship managementStrong communication skillsCross-functional collaborationSales experienceTeam managementFinancial analysisCustomer SuccessSaaSBudget management

Posted about 2 hours ago
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🔥 People Ops Specialist
Posted about 2 hours ago

📍 Europe, North America

🧭 Full-Time

  • Worked in similar roles and have the confidence to answer questions about French immigration, contracts, and basic employment law questions
  • Strong written and spoken English, French
  • Comfortable using new tools and technology
  • Detail-oriented and organised
  • Track record of a pragmatic approach to problem-solving
  • Support on contracts, relocation, immigration, and travel
  • Handle IT+Admin onboarding
  • Answer questions about policies, HR systems
  • Scale our unique culture
  • Manage employment contracts
  • Ensure we get the most value from People tools and systems
  • Handle benefits
  • Contribute to creating and updating policies
  • Support in maintaining our global internal employee handbook
  • Handle the onboarding/offboarding, manage and purchase IT equipment & own the onboarding coordination to make new Photoroomers feel welcome and set them up for success

People ManagementHR ManagementAdministrative ManagementComplianceRecruitment

Posted about 2 hours ago
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🔥 Development Manager/QA
Posted about 2 hours ago

📍 Brazil

🧭 Full-Time

🔍 Software Development

🏢 Company: Encora👥 10001-10001💰 $200,000,000 Private over 5 years agoBig DataCloud ComputingSoftware

  • Experience with Software Development
  • Experience with QA process and strategies
  • Experience with Test Automation on public clouds
  • Experience leading QA teams
  • Manage customer expectations while working with cross-functional teams to meet customer/product delivery goals
  • Knowledge and experience in agile methodologies
  • Drive team to innovate and deliver roadmap features with agility and high quality
  • Hands on profile, actively involved in technical and architectural discussions
  • Management role within Encora Brazil Division Global Solutions Team
  • Lead complex and multi-disciplinary projects, help the team with problem solving by offering suggestions, technical guidelines and feedback, ensure quality, performance and security
  • ensure valuable deliveries, timeline, ceremonies, project metrics, remove blocks, manage risks, report project status, collect and apply lessons learned, propose changes to the existing SW Development process to achieve better results
  • evaluations, IDP, feedback, 1:1, ensure processes are followed, improve productivity, technical and soft skills, motivate the team, provide career direction, hiring and dismissal process, ability to retain talents
  • Relationship management with multiple stakeholders (both technical and business), taking accountability to deliver software solutions and getting development team’s commitment
  • Suggest and promote process improvements

Backend DevelopmentLeadershipProject ManagementSoftware DevelopmentCloud ComputingPeople ManagementQAQA AutomationCI/CDAgile methodologiesRESTful APIs

Posted about 2 hours ago
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🔥 President, Agency
Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 175000.0 - 275000.0 USD per year

🔍 B2B tech-focused agency

🏢 Company: TechnologyAdvice👥 251-500E-CommerceLead GenerationSaaSB2BMulti-level Marketing

  • A proven leader in the marketing or advertising sector, with a strong track record of driving revenue growth and securing new business in a B2B environment.
  • A sales-minded individual with a minimum of 3 years experience selling agency services.
  • Skilled in strategic account planning and execution, with a keen understanding of the marketing and advertising landscape.
  • Recognized as a thought leader in the industry, with a presence in conferences, publications, or community events.
  • Possess a strategic mindset with the ability to envision and implement long-term goals.
  • Excel in client relationship management, understanding client needs, and ensuring satisfaction.
  • Experienced in working with small, growing, and large agencies—understanding how to adapt across business stages.
  • Confident, collaborative, and capable of leading a team while partnering with an experienced VP to shape agency growth.
  • Own and drive the agency’s revenue growth strategy.
  • Lead client acquisition efforts and develop new business opportunities.
  • Build, mentor, and scale high-performing teams.
  • Develop the agency’s GTM strategy.
  • Build relationships with decision-makers at B2B technology companies and convert them into long-term clients.
  • Contribute to high-level agency strategy, helping shape service offerings and market positioning.
  • Serve as a public-facing leader in the industry—engaging in conferences, thought leadership, and strategic partnerships.
  • Foster a collaborative and high-performance culture with clear accountability and transparency.

LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyStrategic ManagementAccount ManagementClient relationship managementSales experienceMarketingTeam managementStrategic thinking

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

💸 95000.0 - 130000.0 USD per year

🔍 Immigration

🏢 Company: Envoy Global, Inc.

  • 7+ Years in account management roles with proven experience in managing enterprise level accounts.
  • 5+ Years in the Immigration Field, with knowledge of both Global and US immigration.
  • Excellent relationship skills and ability to partner with varying levels within the client’s organization and within the Envoy organization.
  • Ability to synthesize information and data originating from multiple sources (Governments, legal team experts, external legal parties, other Envoy department team members) through an immigration lens, and to provide resulting tailored guidance to clients.
  • Strong time management, multi-tasking and interpersonal skills.
  • Excellent communication skills: both written and verbal
  • Value collaboration and teamwork whilst having the ability to work autonomously.
  • An attitude of accountability and proactivity.
  • Excellent customer service skills and client first mentality.
  • Provide clients with country-specific immigration advice and overall global policy and expansion strategy.
  • Identify and pursue opportunities to incorporate additional facets of client programs into the company engagement with Envoy to expand geographical scope of service, where possible.
  • Provide global immigration knowledge, recommendations, and service - related to client goals and questions.
  • Collaborate with Envoy team members as well as affiliate law firm staff to plan, execute and ensure client’s needs are met.
  • Partner with Knowledge Management and Marketing teams to be informed on immigration trends and issues in key destination countries and update impacted clients as needed.
  • Lead, motivate, and manage account managers to achieve goals and foster a culture of excellence
  • Deliver and maintain an excellent level of client/customer service at all times.
  • Provide business reviews and conduct client check-ins frequently and on a recurring cadence.
  • Serve as the strategic and escalatory point of contact for assigned client accounts.
  • Maintain up to date understanding of client account statuses and activity at all times.
  • Provide updates to Envoy Leadership on health of accounts
  • Act as the strategic and escalatory contact for client accounts, resolving issues and conducting root cause analysis
  • Partner with Envoy and affiliate law firms to review and provide client pricing schedules and contracts
  • Participate and, where appropriate, lead internal trainings for account management team members and affiliate firms

Project ManagementPeople ManagementCommunication SkillsCustomer serviceMentoringComplianceRelationship buildingAccount ManagementClient relationship managementTeam managementStrategic thinking

Posted about 3 hours ago
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📍 Canada

🧭 Full-Time

💸 217800.0 CAD per year

🔍 Software Development

🏢 Company: Coinbase Careers Page👥 1000-5000

  • At least 7 years of experience in software engineering.
  • At least 2 years of engineering management experience.
  • You possess a strong understanding of what constitutes high-quality code and effective software engineering processes, creating an environment that fosters these principles.
  • An execution-focused mindset, capable of navigating through ambiguity and delivering results.
  • An ability to balance long-term strategic thinking with short-term planning.
  • Experience in creating, delivering, and operating multi-tenanted, distributed systems at scale.
  • You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.
  • Your passion for building an open financial system that brings the world together drives you to excel in this role.
  • Own and expand our open-source, industry-leading suite of data availability solutions, ChainStack, to ensure efficient and scalable access. Maintain high SLA. Constantly innovate to become the industry-leading solution. Build and maintain customized solutions for critical customers inside and outside Coinbase.
  • Coach your direct reports to have a positive impact on the organization and support their career growth.
  • Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a quarterly basis. Break down complex projects into smaller pieces and lead the iterative design and implementation process.
  • Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes.
  • Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.
  • Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.

AWSBackend DevelopmentDockerLeadershipPostgreSQLProject ManagementSQLBlockchainCloud ComputingEthereumJavascriptKubernetesPeople ManagementSoftware ArchitectureAlgorithmsData StructuresCI/CDRESTful APIsNodeJSSoftware Engineering

Posted about 4 hours ago
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📍 United States

🧭 Full-Time

🏢 Company: Lime

  • Experienced change leader with a strong background in change management, leadership development, and culture transformation.
  • Skilled facilitator and content developer who can design and deliver engaging training programs that drive behavior change and inclusion.
  • Collaborative and strategic thinker who excels at building relationships, influencing stakeholders, and aligning initiatives with business priorities.
  • Data-driven and impact-focused with the ability to measure program effectiveness, gather insights, and continuously improve learning and change initiatives.
  • Strong project management skills, with a track record of successfully influencing cross-functional teams and managing multiple projects simultaneously
  • Self-directed and proactive with the ability and motivation to learn fast, work independently, and prioritize work using time efficiently
  • Well-developed written, interpersonal and verbal communication skills
  • Develop and execute change management plans for key People programs, ensuring smooth adoption through clear communication, engagement strategies, and manager enablement.
  • Own the positioning, execution, and delivery of People-related communications, including leadership updates, program rollouts, and employee engagement efforts.
  • Partner with senior leaders, HRBPs, and cross-functional teams to ensure consistent messaging, equip managers with talking points, and provide the right tools to navigate change.
  • Design and facilitate training, toolkits, and resources that help employees and leaders understand, embrace, and effectively implement People team-driven changes.
  • Measure and evaluate program effectiveness using data and feedback to continuously improve learning experiences and drive meaningful impact.
  • Manage relationships with external vendors and consultants as needed to support project delivery

LeadershipProject ManagementPeople ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAgile methodologiesTrainingStakeholder managementChange Management

Posted about 4 hours ago
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