Product Operations Jobs

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Product Operations
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๐Ÿ“ UK, India, Germany

๐Ÿ” Finance and banking services

๐Ÿข Company: Careers at Tide

  • At least one year in an operational or at least two years in a customer service role.
  • Proactive, resilient, and detail-oriented with a passion for process improvement.
  • Organised and able to manage multiple tasks simultaneously in a collaborative environment.
  • Analytical skills with knowledge of business analytical tools like Excel, SQL, and Looker.
  • Ability to handle ambiguity and thrive in a complex technical industry.
  • Strong communication skills to liaise with technical teams and business audiences.

  • Updating and optimising scalable processes that are clearly defined and documented.
  • Analysing operational performance and defining appropriate monitoring metrics.
  • Owning and delivering projects, including cross-functional initiatives.
  • Acting as a point of contact for the member support team.
  • Monitoring and reporting on the performance of existing processes.
  • Managing escalations related to product performance.
  • Supporting Product Managers with cross-functional technical projects.

SQLProduct ManagementProduct OperationsCollaborationCustomer service

Posted 2024-11-21
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๐Ÿ“ United States of America

๐Ÿ” Elevator and escalator manufacturing, installation, and service

๐Ÿข Company: REC_Ext_Gateway

  • Consult and influence Service Owners/Managers on proper implementation of CSDM.
  • Ensures consistent execution of the process across the organization.
  • Participates in project and scrum meetings.

  • Responsible for all aspects of the service management Incident Process.
  • Ensures that the Incident Process is fit for purpose and fit for use.
  • Reviews, recommends, designs, and drives implementation of enhancements to the Incident Process.
  • Documents and maintains incident process and procedures.
  • Participates in requirements discussions and helps resolve cross-functional conflicts.
  • Provides formal process testing and UAT sign-off.
  • Works closely with platform owner and stakeholders to prioritize the relevant backlog.
  • Guides the implementation of the ServiceNow Common Service Data Model (CSDM).
  • Actively involved in designing and lifecycle management of digital products and services.

LeadershipProject ManagementAgileProduct ManagementSCRUMProject CoordinationJiraProduct OperationsCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-20
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 145000 - 180000 USD per year

๐Ÿ” Specialty pharmacy

๐Ÿข Company: House Rx

  • 8+ years of experience with at least 3-5 years in program management or a similar role.
  • Experience/knowledge of the pharmacy space is required; specialty pharmacy experience preferred.
  • Strong relationship-building and communication skills.
  • Proficient in analyzing financial data and driving program growth through data-driven decision-making.
  • Experience in operational oversight with focus on issue resolution and process improvement.

  • Establish and maintain strong, collaborative relationships with key stakeholders.
  • Communicate effectively with various audiences, addressing concerns and objections.
  • Serve as the voice of the customer in all internal discussions and monitor operational performance.
  • Oversee program's Profit & Loss, ensuring budgeted profitability targets are met and implementing revenue-generating initiatives.

LeadershipProject ManagementData AnalysisPeople ManagementProduct ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentFinancial ManagementData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-20
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๐Ÿ“ United States

๐Ÿ” Healthcare and Insurance

๐Ÿข Company: Dane Street, LLC

  • An Associateโ€™s Degree or Bachelorโ€™s Degree is preferred.
  • Business experience in a healthcare and/or insurance setting is preferred.
  • Business experience in a Workerโ€™s Compensation and/or Auto insurance setting is preferred.
  • Exceptional communication skills with a clear understanding of company business lines.
  • Ability to apply critical thinking, manage time efficiently and meet specific deadlines.
  • Computer literacy and typing skills are essential.

  • Oversee and ensure the overall profitability of the regional operations center.
  • Drive revenue growth by delivering excellent customer service.
  • Manage staff performance and capacity by monitoring key performance metrics.
  • Conduct performance evaluations and handle employee discipline when necessary.
  • Interact with clients, plan daily activities, and coordinate with support departments.

LeadershipProject ManagementData AnalysisPeople ManagementProduct ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-20
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๐Ÿ“ India, Vietnam, Pakistan, Bangladesh, Sri Lanka, Nepal

๐Ÿงญ Full-Time

๐Ÿ’ธ 3000 - 5000 USD per month

๐Ÿ” Fashion, Accessories, Healthcare, Construction Materials, CPG, Food, Electronics, Home Goods, Industrials, Commodities

๐Ÿข Company: Manufactured

  • 5-7 years of experience in sourcing within South Asia.
  • Expertise in vendor networks and understanding of local business operations.
  • Native speaker of local languages and comfortable with local customs.
  • Proven success in managing production and delivery of products.
  • A history of ethical conduct without accepting kickbacks.
  • Startup experience is a plus.
  • Experience in Apparel, Food & Beverage, Shoes & Accessories, or Consumer Electronics is mandatory.

  • Represent Manufactured in South Asia and provide support for offshore sourcing.
  • Expand the network of vendor partners by fostering relationships and promoting the brand.
  • Diversify vendor partnerships across various industries.
  • Act as a trusted advisor on manufacturing in South Asia.
  • Verify and onboard new vendors while managing ongoing relationships.
  • Oversee quality management for timely delivery.
  • Stay informed on local policies and trends to recommend solutions.
  • Ensure adherence to ethical standards in operations.

LeadershipProject ManagementBusiness DevelopmentPeople ManagementProduct ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-20
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๐Ÿ“ UK, Germany

๐Ÿ” Finance

๐Ÿข Company: Careers at Tide

  • Fluent in English; proficiency in German is advantageous.
  • Minimum of 3 yearsโ€™ experience in roles such as Management Consultant, Analyst, or Operations Manager.
  • Strong data handling skills with business analytics experience using Excel and SQL.
  • Logical thinking with a focus on data-driven decision-making.
  • Ability to adapt and function in various roles simultaneously.
  • Proactive and resilient in problem discovery and resolution.
  • Customer-focused and adept at teamwork.
  • Comfortable working in complex and ambiguous environments.
  • Prior analytical experience from consulting, banking, or professional services is a plus.

  • Scaling and optimising operations for KYC onboarding and screening teams in the UK and Germany.
  • Monitoring performance of acquisition funnels through KPIs.
  • Creating dashboards to analyze operational performance and identifying improvement areas.
  • Collaborating with teams to solve problems effectively.
  • Acting as a link between KYC operational and product teams to mitigate risks.
  • Managing vendor relations during incidents.
  • Building and advocating for scalable processes.
  • Delivering non-technical projects while coordinating with product and marketing teams.
  • Using Excel and visualisation tools for data insights.

LeadershipProject ManagementSQLBusiness AnalysisData AnalysisProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-19
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Education

๐Ÿข Company: Woolf

  • 10+ years of operational management experience or elite management consulting.
  • 5+ years of experience with an elite MBA.
  • Willingness to engage in a hands-on role in a smaller operating environment.
  • Highly organized and detail-oriented with a high degree of trust and confidentiality.
  • Excellent verbal and written communication skills.

  • Work closely with the CEO on various projects and initiatives.
  • Assist in building out the operations team within the CEO's office.
  • Translate complex discussions into actionable plans during interactions with other CEOs, venture capitalists, and government officials.
  • Hire and manage additional staff to extend daily CEO functions.

LeadershipProject ManagementBusiness AnalysisBusiness DevelopmentData AnalysisPeople ManagementProduct ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 200000 - 250000 USD per year

๐Ÿ” Fintech

  • 10+ years of experience in product operations leadership, preferably in high-growth or fintech.
  • Proven track record of improving product delivery efficiencies.
  • Deep understanding of product development lifecycles and agile methodologies.
  • Demonstrated ability to define and track KPIs relevant to product operations.
  • Experience with tools such as Jira and Confluence.

  • Develop and optimize end-to-end product development processes.
  • Define playbook of functions for product launches and standardize business processes.
  • Analyze KPI data and make data-driven decisions.
  • Manage product management tools and support Product Management with insights.
  • Lead a high-performing product operations team and foster collaboration.
  • Establish accountability frameworks and performance metrics.

LeadershipProject ManagementAgileProduct ManagementSCRUMJiraProduct OperationsProduct DevelopmentProduct AnalyticsProduct designCollaborationAgile methodologiesMentoring

Posted 2024-11-19
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 200000 - 250000 USD per year

๐Ÿ” Fintech

  • 10+ years of experience in a leadership role within product operations, preferably in high-growth or fintech industries.
  • Strong background in process optimization and understanding of product development lifecycles.
  • Ability to define and track KPIs and use data for decision-making.
  • Experience with Agile methodologies, Jira, Confluence, and other project management tools.
  • Demonstrated adaptability in dynamic environments.

  • Develop and optimize end-to-end product development processes.
  • Define functions and activities for product launches and standardize business processes.
  • Implement best practices for product lifecycle management.
  • Define and track key performance indicators (KPIs) for product operations.
  • Manage the product management tool stack for various functions.
  • Lead a product operations team, fostering collaboration and innovation.
  • Establish accountability frameworks and conduct performance reviews.

LeadershipProject ManagementAgileProduct ManagementSCRUMJiraProduct OperationsProduct DevelopmentProduct AnalyticsProduct designCollaborationAgile methodologiesMentoring

Posted 2024-11-19
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๐Ÿ“ United States, Europe

๐Ÿ” Insurance

  • 5+ years of experience in the insurance distribution industry, with a focus on auto insurance.
  • Proven track record in driving revenue growth and developing monetization strategies.
  • Strong relationships within the auto insurance vertical including carriers and brokers.
  • Experience managing client onboarding and engagement processes.
  • Familiarity with distribution SaaS products and technical frameworks in auto insurance.
  • Hands-on experience in overseeing call center strategies.

  • Define and lead the product monetization strategy for QVโ€™s Auto Insurance Distribution.
  • Develop scalable strategies for client acquisition and profitability.
  • Drive onboarding for auto insurance clients, ensuring integration and satisfaction.
  • Leverage business intelligence to refine monetization strategies.
  • Oversee the strategic vision for QVโ€™s Call Center Auto Insurance activities.
  • Partner with various teams to align product roadmaps and operational needs.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementProduct ManagementProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentStrategyBusiness developmentData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2024-11-17
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