junior Operations Jobs

Find remote junior operations positions. Browse through our curated list of opportunities and take the next step in your career.

Operations
Junior
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🧭 Full-Time

πŸ” Health and wellness technology

🏒 Company: Futurhealth

  • 2+ years experience in customer experience, operations, quality, or self-service operations.
  • Experience with CRM systems and customer service software.
  • A background in developing reporting and change management programs.
  • Familiarity with contact center technology and analytics tools.
  • Ability to analyze complex data sets and identify trends.
  • Understanding of contact center metrics and best practices.

  • Design, implement and manage a quality assurance program for customer interactions.
  • Monitor and evaluate customer service interactions to identify improvement areas.
  • Oversee self-service platform management, including help centers and chatbots.
  • Analyze key performance indicators such as CSAT and NPS, providing insights to senior management.
  • Ensure adherence to company policies through regular audits.
  • Provide updates on performance metrics and opportunities for improvement.
Posted 2024-11-21
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πŸ“ AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

🧭 Full-Time

πŸ’Έ 20 - 22 USD per hour

πŸ” Transportation technology

🏒 Company: HopSkipDrive

  • 2+ years of experience demonstrating results in a fast-paced, detail-oriented work environment.
  • Entrepreneurial mindset with a 'no job too small or challenge too big' attitude.
  • Strong critical thinking skills and innovation, being self-reliant and resourceful.
  • Efficiency driven.
  • Proficiency in Excel, Word, and Google Docs.
  • Strong written and verbal communication skills across multiple functions and teams.
  • Experience working remotely.
  • Ability to switch between tasks and duties quickly.

  • Proactively match rides within 24 hours from scheduled departure.
  • Assist in maintaining high ride claim rates across all markets.
  • Detect and communicate any trouble rides (anomalies) with team and leadership.
  • Identify opportunities for process improvement within ride-matching operations.
  • Ensure adherence to procedures for Same Day Build, Gender Preference, and Lateness Offboarding requests.
  • Fulfill requests from the PCD+ program to match ride series with the same CareDriver.
  • Question existing workflows to enhance efficiency.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-21
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πŸ“ United States

πŸ” Defense Industry

🏒 Company: Advanced Automation Corporation

  • Reside within 200 miles from Fort Hunter Liggett, CA.
  • Willingness to stay on location Monday through Friday on an alternating schedule.
  • Certified range safety officer.
  • Minimum 2 years military, expeditionary, medical, or test operations experience.
  • Minimum High School Diploma or equivalent in a related field or equivalent work experience.
  • Certified EMT.

  • Coordinate, synchronize, and oversee range operations.
  • Provide immediate safety response in support of government rapid acquisition and prototype testing.
  • Supervise vendor access and activities on test ranges.
  • Plan and provide first response safety and medical support.
  • Serve as the first responder to incidents and accidents.
  • Coordinate ground- and air-space use and deconfliction.
  • Conduct operation of air- and ground-vehicles.
  • Certify other personnel as Range Safety Officers.

LeadershipProject ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-20
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πŸ“ United Kingdom

πŸ” Video games

🏒 Company: Green Man Gaming

  • Ability to communicate at all levels.
  • Experience in stakeholder management within a fast-paced retail environment.
  • Comfortable using Mac OSX, Microsoft Office, and Google Apps.
  • Understanding of HTML and CSS is desired but not essential.
  • Experience in e-commerce and content management systems.
  • Ability to work autonomously and proactively.
  • Strong attention to detail and process.
  • Self-motivated and willing to learn.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Fast learner and experienced problem solver.
  • Interest/knowledge of the Video Games industry.

  • Work in a fast-paced environment to create and maintain digital merchandising and website content.
  • Deliver promotional page content, SEO, and site search information.
  • Identify and propose new processes to enhance service levels.
  • Manage product pages based on provided assets and details.
  • Facilitate product releases and distribute keys to customers, if needed.
  • Update pricing and maintain stock levels for all products.
Posted 2024-11-20
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πŸ“ US

πŸ’Έ 55000 - 69000 USD per year

πŸ” E-commerce, Retail

🏒 Company: GOAT Group

  • Bachelor's Degree in Business Management, Supply Chain, Data Analytics, Statistics, Computer Science or related fields strongly preferred.
  • 1+ years of experience in an analytical role in Logistics, Operations, Inventory Planning, or similar fields.
  • Experience in management consulting is desirable.
  • Proactive problem-solver and process-improver with a collaborative mindset.
  • Experience in data mining, analysis, and reporting.
  • Mastery of SQL and Excel.
  • Excellent communication and relationship-building skills.

  • Be a part of the Operations Strategy team.
  • Build dashboards and visualizations around Operations processes and metrics.
  • Create comprehensive financial models and reports to facilitate optimal fulfillment/warehouse performance.
  • Act as the go-to person for data requests in the Ops team, conducting analyses and creating charts, tables, and dashboards.
  • Monitor progress on department KPIs and identify patterns/outliers in data.
  • Conduct reviews of existing processes and recommend optimizations.
  • Support the team in creating documentation and updating project management tools.
  • Be flexible to manage other assignments as they arise.

Project ManagementSQLData MiningStrategyData miningDocumentation

Posted 2024-11-19
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πŸ“ Philippines

🧭 Full-Time

πŸ” Furniture and design

🏒 Company: Virtual Staff 365

  • Minimum 2 years of experience in sales administration or customer service.
  • Exceptional customer service focus and problem-solving skills.
  • Strong project management and computer literacy skills.
  • Positive attitude with the ability to handle challenging interactions professionally.
  • Team player with excellent communication and organisational skills.

  • Provide support to retail, trade, and wholesale sales teams.
  • Handle customer inquiries, prepare quotes, and manage tender documents.
  • Coordinate with logistics teams to ensure smooth project delivery.
  • Process online orders and handle warranty applications and claims.
  • Maintain regular communication with clients, updating them on progress and resolutions.

Project ManagementData AnalysisProject CoordinationData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Posted 2024-11-18
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πŸ’Έ 60000 - 85000 USD per year

πŸ” Home services

  • 1-3+ years of professional experience in a financial/business analysis role.
  • Familiarity with compensation plan management and builds.
  • Experience with Excel and Incentive Compensation Management (ICM) tools such as Salesforce, SQL, Looker, and Python.
  • Superior analytical, problem-structuring, and problem-solving skills.
  • Experience in synthesizing data and presenting concise analyses.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple projects simultaneously.
  • Proactive with strong attention to detail and a sense of urgency.
  • Bachelor’s or Master’s degree in a technical field like Business Analytics, Finance, Economics, Accounting, or Engineering.

  • Responsible for the development and modeling of variable compensation plans across the organization.
  • Create commission reports through Excel and SPIFF.
  • Document compensation plans and analyze their efficacy.
  • Provide data-driven insights and analysis to leadership teams.
  • Optimize sales performance and commission analytics alongside Sales Leaders.
  • Synthesize large data sets into digestible information.
  • Ensure compliance with Internal Audit on compensation administration.
  • Establish reporting and monitoring for strategic execution.
  • Pursue creative and innovative problem-solving approaches.
Posted 2024-11-17
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πŸ“ Spain

πŸ” Music Industry

🏒 Company: BMAT Music Innovators

  • At least 2-3 years of experience in People Operations at an international level including some experience or payroll knowledge.
  • Excellent communication skills, both verbal and written.
  • Ability to effectively communicate with team members, stakeholders, external partners and vendors.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Strong organizational skills.
  • Independent worker, proactive, collaborative team player.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Fluency in English.
  • Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.
  • Proficiency in Microsoft Excel.

  • Supporting and guiding all BMATers in their daily queries and requests.
  • Support the salary review process implementation.
  • Support the payroll process together with the payroll specialist.
  • Ensure local legislation compliance in the countries where BMAT operates or has collaborators.
  • Manage global and local benefits and keep compensation policies and practices up to date.
  • Keep HRIS and other relevant files up to date.
  • Prepare and analyse information from HRIS to implement and drive changes.
  • Collect all the information needed for payroll updates and contract changes dealing with the external provider for accurate information.
  • Support any People projects and initiatives along with your team colleagues.
  • Manage the off-boarding processes and the administrative tasks related (exit interviews, accesses, documentation…)
Posted 2024-11-16
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πŸ“ U.S.

πŸ” Blockchain and financial services

  • Based in PT, MT, CT, or ET time zones.
  • Excellent technical and non-technical communication skills, verbal and written.
  • At least 6 months of professional software engineering experience, ideally in blockchain or crypto.
  • CS or related degree preferred but not required.
  • Familiarity with blockchain application layers, particularly fungible token standards like ERC20 and SPL.
  • Hands-on experience with decentralized finance protocols and exchanges.
  • Interest in cybersecurity, especially in relation to crypto-related hacks.
  • Willingness to support operational tasks for team success.

  • Manage and maintain secure, compliant, and efficient multisig setups.
  • Build and maintain systems to track and manage on-chain tokens, including market analysis and reporting.
  • Create and maintain complex automation systems for on-chain and off-chain operations.
  • Develop and maintain internal observability tools and ensure accurate data is displayed on external tools like block explorers.
  • Design and maintain internal monitoring systems for blockchain products.
  • Develop and maintain reliable software integrations for teams and stakeholders.
  • Build systems for managing and maintaining blockchain oracles.

BlockchainCybersecurityOracleCommunication Skills

Posted 2024-11-14
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πŸ“ Southeast Asia

🧭 Full-Time

πŸ’Έ 2000 - 2500 USD per month

πŸ” Finance and digital assets

🏒 Company: Shift Markets

  • Self-starter with the ability to work independently.
  • Strong analytical and quantitative skills.
  • Excellent communication skills.
  • Advanced proficiency in Excel.
  • Fluency in Mandarin is essential.
  • Finance Operations related experience.
  • 2 to 3+ years of experience in financial operations.
  • Bachelor’s degree in a quantitative field.

  • Process deposits and withdrawals per customer requests.
  • Create daily and weekly reports to manage cash flows.
  • Track and analyze financial operations.
  • Ensure accurate tracking and communicate with SE Asia based team about balances.
  • Draft monthly and quarterly transaction projections and actively discuss them with management.
  • Perform treasury duties.

Data AnalysisFinancial ManagementData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAccountingAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-14
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