Remote Project Management Assistant (Property Management)

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Requirements:

• Internet speed minimum 30mbps.
• i5 8th Gen or higher.
• Windows 10 / MacOS Catalina or higher.
• Minimum of 8 GB RAM.
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background).
• Back-ups in case of power or internet provider interruptions.
• Good headset and webcam (preferably noise-canceling headset).

Responsibilities:

• Assist and work alongside operations team with cleaning out any cases outdated and that are complete by reviewing the cases and checking out the case content (comments, email correspondence, etc).
• On a daily (or twice per day) basis, run through all the cases, make sure all new cases for the day are either on ‘assigned’ or ‘in-progress’.
• Email or message dedicated accounting managers and/or senior project manager to respond or resolve case, or at the very least, respond to you on when it can be completed.
• Continuously push for accounting managers to update and close out any cases by end of the day.
• Hyperfocus on sensitive client accounts and make sure the Accounting Managers are on top of cases for certain clients daily.
• Assist Sr. Project manager with updating Task Ray projects internally based on the phases that are complete.
• Attend certain syncs that Sr. Project manager cannot attend due to double-booking, etc., and take notes.
• If it is a project/implementation, specifically take notes on what phase we are in the implementation or project, so the assistant or sr. project manager can appropriately update task ray and send follow-ups to clients on the meetings that he could not make.
• Assist with any other general administrative tasks that the senior project manager may not be able to get to that day.
• Run Yardi and AppFolio reports to check which Bank reconciliations are not up to date for certain clients.
• Assist minimally with some weekly updates to less active clients and checking in on how they are doing.