Pre-sales - Belgium 🇧🇪 (Bilingual)

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Requirements:

• 4+ years of experience working in a SaaS environment
• Fluent in English and Dutch/French
• You quickly get to the root cause of customers concern through active listening
• You are assertive and know how to handle objections in a complex environment
• You have the ability to break down complex issues and identify product gaps to define the best product solutions
• You are great at sharing the right insights and context to influence the product we build
• You thrive at high level stakeholders’ management
• You excel at prioritizing tasks while living up to commitments
• You love teamwork and are always eager to learn and grow

Responsibilities:

• Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools
• Listen and understand prospects’ needs and work internally on how Alan can address them best
• Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts
• Work with customers to evangelize our services and products
• Act as voice of the customer feeding Alan’s platform roadmap
• Prepare handover for delightful customers’ onboardings
• Participate and eventually coordinate the most complex customer onboardings