ApplyDirector of Delivery, Commerce
Posted about 8 hours agoViewed
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💎 Seniority level: Director, 10+ years
📍 Location: Canada
🔍 Industry: Commerce
🏢 Company: Lazer
⏳ Experience: 10+ years
🪄 Skills: LeadershipProject ManagementSQLAgileProduct ManagementSCRUMShopifySoftware ArchitectureCross-functional Team LeadershipAPI testingData StructuresStrategic ManagementCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringDevOpsClient relationship managementTeam managementSoftware EngineeringBudget management
Requirements:
- 10+ years of experience in project delivery, product management, or software engineering, with a significant focus on eCommerce.
- Deep expertise with Shopify Plus and its ecosystem, including custom development, integrations, and migrations.
- Proven success delivering complex, enterprise-grade eCommerce solutions on time and within budget.
- Demonstrated ability to lead cross-functional teams, balancing technical and business priorities.
- Experience managing, mentoring, and scaling diverse teams across technical and non-technical functions.
- Exceptional problem-solving skills and a proactive approach to overcoming delivery challenges.
- Strong interpersonal and communication skills, with the ability to influence and build trust with senior stakeholders.
- Experience engaging with enterprise clients, providing strategic insights, and managing escalations effectively.
- Solid understanding of software development lifecycles, eCommerce platforms, and technical architecture.
- Experience with ERP, OMS, CMS, and third-party solution integrations (e.g., Netsuite, Sanity, Manhattan).
- Strong familiarity with Agile frameworks and tools (e.g., Jira, Confluence).
Responsibilities:
- Own the overall delivery function for Shopify projects, ensuring alignment with organizational goals and client expectations.
- Oversee multiple project teams, including Product Owners and Technical Architects, to deliver scalable, high-performing eCommerce solutions.
- Establish and maintain best practices for project delivery, focusing on efficiency, innovation, and quality.
- Monitor delivery pipelines, budgets, and timelines, resolving roadblocks proactively.
- Collaborate with stakeholders to define project objectives and success metrics, ensuring alignment with client business strategies.
- Drive initiatives for continuous improvement in delivery methodologies, incorporating feedback and emerging trends.
- Lead platform migrations and custom implementations for enterprise brands, ensuring seamless transitions and robust performance.
- Recruit, mentor, and lead a high-performing team of Technical Architects, Product Owners, and other delivery personnel.
- Foster a culture of accountability, collaboration, and innovation within the delivery team.
- Provide career development opportunities and regular performance feedback.
- Act as a strategic advisor to enterprise clients, building trust with senior stakeholders and C-suite executives.
- Lead governance meetings to provide delivery updates, address challenges, and align on priorities.
- Serve as the escalation point for major delivery concerns, ensuring swift resolution and client satisfaction.
- Leverage your technical background to guide solution design, ensuring it aligns with Shopify best practices.
- Oversee integrations with ERP, OMS, and CMS systems, ensuring compatibility and performance.
- Champion Agile delivery methodologies, driving adherence to Scrum, Kanban, or hybrid frameworks as appropriate.
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