SaaS Sales Lead Instructor (U.S. based - Remote/Consultant)

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Requirements:

• 3 years of relevant – hands-on – professional experience in B2B Sales
• 1 year of proven experience facilitating on-the-job SDR/BDR Training/Coaching
• 2+ years of HubSpot experience and confidence in teaching key HubSpot sales tools used in the program without detailed instructor guides
• Passion for helping change the life trajectories of unemployed and/or at-risk youth
• Professional certifications from Hubspot or motivation to obtain necessary Hubspot certifications on the job is a must
• 1 year of experience managing small teams is preferred
• Strong command of digital tools is key, in particular: G Suite, Teams, Slack, and Outlook
• Proven track record with LMS platforms to manage and deliver training content (Canvas preferred)

Responsibilities:

• Provide quality, effective, rigorous, relevant and adapted training to an adult audience
• Become familiar with and follow the course of the program as designed by Generation
• Manage the involvement and active participation of our learners in the training program
• Establish a strong culture of learning and teaching and ensure a positive and inclusive learning environment
• Build strong and trusting relationships with learners, develop a detailed knowledge of their strengths and challenges while ensuring a caring learning environment, and conduct office hours and/or provide other strategic learning opportunities to support learners
• Oversee learner progress by frequently reviewing and analyzing learner data (e.g., reviews attendance, assignments, assessments, etc.), grading assignments and assessments, leveraging relevant digital tools like Salesforce, and suggest and implement strategies to support learner needs (e.g., offer office hours, add refresher content, etc.)
• Take into account the feedback and results of learners and adapt teaching accordingly
• Monitor and respond to learners' messages and requests on our communication channels (e.g. Teams, Slack)
• Conduct assessments and ensure data is accurately recorded by the assistant instructor, and learner progress is regularly reported and reviewed in Canvas, Salesforce, and other relevant platforms.
• Share feedback with the Generation team and implement the recommendations to guarantee quality training for our learners
• Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily instructional tasks
• Actively collaborate with the Generation team to identify and effectively counter obstacles to learners' success and transition into a professional environment
• Participate in the organization of the cohort launch (e.g., lead pre-program orientation sessions, collaborate with delivery team and mentors, etc.)
• Advising and supporting micro-internship design as needed
• Attend onboarding sessions as agreed with the management team before cohort launch
• Take part of coaching cycles determined per management with specified cadence; this could include instructional team meetings, coaching conversations, participating in communities of practice and/or take part of specific professional development activities for upskilling such as attending workshops/trainings
• Lead and coordinate with delivery team, particularly the assistant instructor
• Coach and develop the Assistant Instructor