ERP-Senior Project Specialist

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Requirements:

• Associate's degree or equivalent required; bachelor's degree preferred.
• 2-4 Years experience, with a strong preference for backgrounds in food processing or related manufacturing technologies.
• PMP, CSM, PPM, or similar certifications are a plus.
• Proficiency in calculating figures like discounts, percentages, and proportions, and solving practical problems with limited standardization.
• Excellent written and verbal communication skills, with the ability to craft reports, presentations, and training materials, and interact professionally with clients and stakeholders.
• Skilled in Excel (including charts/graphs) and PowerPoint.
• Ability to read and analyze business or technical content and deliver effective presentations to diverse audiences.

Responsibilities:

• Lead pre-sales efforts, including product demonstrations, discovery sessions, and requirements gathering to align client needs with company solutions.
• Develop project statements of work, budgets, and plans; oversee plant mass balance audits; and ensure successful implementation of company products.
• Act as the main point of contact for clients, providing training, troubleshooting, and after-hours support during and post-implementation, ensuring smooth onboarding and effective system use.
• Partner with sales, technical teams, and clients to meet project objectives; maintain documentation, reports, and change management plans.
• Serve as a subject matter expert and power user, creating and maintaining training resources, providing end-user support, and delivering impactful product demos.
• Drive multiple projects simultaneously, manage risks, align objectives with company goals, and foster strong client partnerships.
• Test system setups, troubleshoot issues, and maintain tools for seamless project tracking and implementation progress.
• Other duties as assigned