IT Systems Analyst (Remote Opportunity)

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Requirements:

• Bachelor's degree in Computer Science or related field, Masters degree preferred
• 5 years of related work experience required
• Experience in writing Business requirements for Microsoft Dynamics or other Customer Relationship Management solutions is highly preferred
• Experience and knowledge on applications and integrations using Microsoft Azure and power platform a plus.
• Working knowledge of Microsoft Azure, Power Platform, PowerApps preferred
• Proficiency in SQL server and ability to conduct SQL queries against relational databases
• Ability to quickly learn new systems/software.

Responsibilities:

• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
• Systems Analysis: specifically application, integration and reporting design and analysis of platform integrity.
• Systems Evaluation: identify metrics and indicators of system performance and actions necessary for remediation.
• Code analysis: Execute tools and evaluate results to ensure code integrity and minimize security risk.
• Data Analysis: Ability to analyze data to identify, report or clarify data issues
• Develop flow diagrams on the systems process.
• Develop and document business requirements through a variety of means such as, but not limited to user interviews, surveys, workflow reviews, research on industry best practices, and user workshops.
• Working with Managers to come up with project plans and run the daily and weekly Scrum calls and creating ADO user stories
• Work with IT Development team to ensure requirements are properly translated into technical specifications that meet the business needs. Assist IT Development team through design, code, test and deploy to ensure any issues are resolved.
• Ensure that all process and documentation are consistent with best practices and Bright Horizons standards for Solution Delivery Life Cycle.
• Participate in User Acceptance testing.
• Identify areas for improvement in the application delivery process.
• Conduct, design and configure product and business configuration for system functionality, and specify data requirement and constraints of surrounding systems. This includes supporting the business teams with UAT validations.
• Collaborate and build consensus between technical team and stakeholders working to balance scope, speed to market and available resources