Head of IT

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Requirements:

• 10+ years of relevant IT management experience
• Proven track record of planning and delivering successful IT projects
• Deep understanding of IT infrastructure, security, and best practices, especially in a Google Workspace environment
• Experience with high growth companies and corresponding IT related challenges
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Customer-centric focus with ability to translate technical solutions to business value
• Fluency in modern tech stacks (Google Workspace, Slack, etc.) with an ability to quickly learn new technologies.

Responsibilities:

• Create and execute an IT strategy that supports the company's overall goals.
• Lead significant IT initiatives, from the development to the rollout of new systems and services.
• Regularly evaluate current systems to find areas for improvement, innovation, and growth potential.
• Supervise IT infrastructure, applications, and security to ensure smooth, reliable operations.
• Define and report on clear objectives for the team, offering support and direction to ensure performance and success.
• Provide IT support to various groups including clinicians, employees, counselors, families, and students.
• Work closely with senior leadership to communicate IT goals and initiatives.
• Prepare and present technology proposals, business plans, and budgets to management and stakeholders.
• Oversee IT governance and risk management practices to protect company data and assets.
• Implement best practices for system configuration, security, and maintenance to meet industry and regulatory standards.
• Cultivate strong partnerships with external vendors and tech partners to ensure alignment with company needs.
• Negotiate contracts, SLAs, and pricing to maximize value and ensure service quality.
• Stay updated on vendor roadmaps and industry developments to proactively manage potential changes.