Systems & Solutions Administrator

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💎 Seniority level: Senior, 5+ years

📍 Location: USA, Canada

💸 Salary: 115000.0 - 140000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Juniper Square

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementSQLETLSalesforceJiraBusiness OperationsAPI testingCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsDocumentationTrainingCross-functional collaborationData visualizationStakeholder managementProcess improvementCRMData modelingData analyticsData managementSaaS

Requirements:

5+ years of functional technical solution experience with some or all of the following: Salesforce, Zendesk, Jira, Smartsheet, Workday, Okta, Gong, or equivalent
5+ years of direct or comparable experience in high-growth technology companies, with a demonstrated record of high-impact solutions (internal or external)
Expert experience in developing and managing business applications supporting various business units including Customer Experience, Finance, Product Onboarding, etc.
High proficiency in program / project management, particularly in formulating and managing solution implementation roadmaps

Responsibilities:

Develop internal systems and data solutions for the organization working closely with business stakeholders.
Partner with the organization leaders and SMEs to identify and define their operational needs and requirements
Manage solutions to implementation
Ensure successful technical operation of implemented systems

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