ApplyKorean Community Manager - Videogames - Part time - Remote - Freelance
Posted about 11 hours agoViewed
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💎 Seniority level: Manager, 1+ years
📍 Location: Seoul, South Korea, Metro Manila, Philippines, Tokyo, Japan, Americas, Worldwide
🔍 Industry: Videogames
🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudioVideo GamesDigital MediaContent
🗣️ Languages: Korean, English
⏳ Experience: 1+ years
🪄 Skills: Data AnalysisContent creationREST APICommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceWritten communicationFluency in EnglishActive listeningCreativityCustomer supportEnglish communication
Requirements:
- Native level in Korean and excellent knowledge of English (C1 level or higher).
- 1+ years experience in managing online communities within the gaming space.
- Outstanding communication and writing skills to connect with players and team members effectively.
- A burning passion for video games and social media, bringing your excitement and love for gaming to every interaction.
- Strong understanding and experience across various social media platforms (ideally Korean Twitter, Discord Korean channels, Steam reviews) ensuring seamless community engagement.
Responsibilities:
- Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued.
- Showcase your creativity by crafting engaging content for social media that captivates and excites the gaming community.
- Apply your moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment.
- Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth.
- Embrace your role as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players.
- Bring your passion and innovation to the table by proactively suggesting new initiatives to grow and nurture the gaming community.
- Work closely with developers, forwarding them important player feedback and issues, to contribute to constant improvements in the gaming experience.
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