Forward Deployed Engineer - (Remote - US)

View full description

Requirements:

• Proficiency in Python with the ability to write and maintain high-quality code in a fast-paced environment.
• Experience with Atlassian and Git tools, and knowledge of associated workflows.
• Strong problem-solving abilities and attention to detail.
• Capable of juggling multiple priorities and managing deadlines effectively.
• Excellent interpersonal skills with a calm demeanor under pressure.
• Resourceful and self-driven with a desire to learn and improve.
• Strong verbal and written communication skills, with the ability to both lead and support teams.
• Technically inclined with a solid aptitude for analyzing data.
• A customer-first mindset with a passion for solving problems for others.

Responsibilities:

• Develop and maintain an in-depth understanding of both the platform and customer needs to deliver customizations, configurations, and integrations.
• Collaborate closely with Core Engineering teams to research and develop solutions to complex customer issues.
• Manage a queue of development, implementation, and support-related requests, prioritizing tasks effectively within the team.
• Contribute to internal R&D projects that enhance processes, build tooling improvements, and develop new features to uplift the organization.
• Work cross-functionally with R&D teams to provide support and ensure successful implementation and ongoing product support.