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Experienced Social Listening Specialist
Posted 4 days agoViewed
🏢 Company: Convosphere👥 101-250AnalyticsInformation TechnologySoftware
🗣️ Languages: English
Requirements:
- Expertise in writing complex Boolean queries for social listening platforms.
- Proven experience configuring and maintaining dashboards with exceptional attention to detail.
- Experience in transitioning advanced listening set ups and configuration between tools.
- Strong proficiency in managing large datasets and operational workflows with a "data-first" mindset.
- Fluency in English, with excellent written and verbal communication skills.
- Deep understanding of social media platforms and their unique communication styles.
- Independent, reliable, and capable of managing multiple projects with accountability.
Responsibilities:
- Write and refine advanced Boolean queries to deliver noise-free datasets aligned with specific business goals.
- Configure, maintain and enhance advanced dashboards in social listening platforms to optimise data visualisation and client reporting.
- Ensure the integrity, accuracy, and organisation of social media data pipelines.
- Design and implement subqueries, filters, and tags for effective categorisation and segmentation.
- Troubleshoot and resolve technical issues within social listening platforms to improve workflow efficiency.
- Collaborate with internal teams to ensure data outputs align with broader insights and strategic objectives.
- Stay informed on the latest tools and feature updates, sharing best practices with the team.
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