Senior Manager, Content Marketing

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Requirements:

• 8+ years of experience in content leadership within a deep tech, B2B environment - preferably in AI, machine learning, or related fields.
• Thrive in a fast-paced environment, embracing the latest AI technologies to continuously advance content quality and efficiency.
• Can simplify complex AI topics and craft compelling narratives for both technical and executive audiences.
• Excel at translating business goals into actionable content strategies that drive measurable outcomes.
• Skilled at using AI and analytics tools to track performance, glean insights, and iterate quickly.
• Successfully managed and grown teams, and you know how to align diverse stakeholders toward shared content goals.

Responsibilities:

• Establish Ada as the definitive voice in AI customer service, producing forward-looking content that challenges outdated best practices and embraces an AI-driven future.
• Grow Ada’s share of voice by producing high-quality content (blogs, sales tools, webinars, etc.) that consistently engages target audiences.
• Build and maintain a cohesive brand voice that resonates with both technical audiences and executive stakeholders.
• Implement AI-first workflows to streamline content production, leveraging AI tools for efficiency while preserving authenticity.
• Use analytics and market insights to optimize content performance and ROI, pivoting quickly based on data-driven results.
• Lead and inspire a results-driven content team, fostering a culture of innovation, experimentation, and continuous learning.