Emotional Wellbeing Practitioner

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Requirements:

• Degree in a relevant subject such as youth work, social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification; or qualified by experience with significant demonstrable professional training in Mental Health support and engaging people around emotional well-being or mental health difficulties
• Working knowledge and understanding of safeguarding and child protection policies and legislation.
• Knowledge of the purpose of moderating service user submitted content
• Knowledge of the benefits and constraints of an anonymous digital online community
• Ability to review and edit submitted content to meet community boundaries
• Ability to recognise, acknowledge and respond to issues of equality, diversity and inclusion pertinent to service user submitted content and online support
• Ability to use effective language and communication processes relating to colleagues and service users
• Ability to recognise when content, journals and goals present with safeguarding concerns
• Knowledge of and response to practitioner self-care and well-being
• Ability to identify, acknowledge and respond to existing and/or emerging risk when moderating content
• Knowledge of signposting pathways
• Ability to engage with Service Users through messaging personalised Presenting Issues
• Ability to research topic areas when creating content
• Ability to make use of appropriate clinical support for online working
• Risk management skills

Responsibilities:

• Offering digital emotional wellbeing support to CYP
• Providing text-based online support and advice to children and young people within the iThrive Clinical & Operational model
• Assessing and management of risks and needs of each person you speak to
• Appropriately signposting and referring
• Provide support through drop in chats and messaging to help with physical, emotional and mental health issues and distress
• Moderation of service user submitted content, journals and goals
• Moderating service users submitted content following policies and procedures.
• Moderating journals and goals
• Assessing and initial risk management of content, journals and goals
• Appropriately signposting and encouraging engagement relevant to presenting issues.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation
• Creating content to promote peer support
• Create content to encourage peer to peer support following guidance on planned themes and topics
• Following a schedule to ensure content meets deadlines
• Ensure content meets Kooth community boundaries and follows policies and procedures
• Facilitate, support and moderate Live Forums
• Support, moderate and facilitate live forums
• Work in partnership with other moderators undertaking the different roles
• Assess and management of risk of services users presenting with safeguarding concerns during a live forum ensuring correct policies and procedures are followed where necessary.
• Attending inhouse clinical support and training
• Attend and effectively contribute to internal clinical support
• Commit to our mandatory in-house training and continuing professional development opportunities.
• Attending management supervision and meetings
• Attend and effectively contribute to team meetings and other key organisational meetings.
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)
• Maintain accurate information about shift duties and activity via the scheduling and rota system