VA - Operations Specialist

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Requirements:

• Experience in operations, administration, or back-office support
• Strong knowledge of automation tools, CRM systems, and billing software
• Excellent organizational and multitasking abilities with a keen eye for detail
• Ability to analyze processes and implement improvements for better efficiency
• Strong communication skills to coordinate with customers, vendors, and internal teams
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other relevant business tools
• Ability to work independently and manage multiple responsibilities in a fast-paced environment

Responsibilities:

• Oversee automation processes to enhance operational efficiency and reduce manual workload
• Manage back-office support tasks, including data entry, document processing, and administrative coordination
• Handle billing operations, ensuring accurate invoicing, payment tracking, and resolving discrepancies
• Support scheduling and coordination of fence installations, service requests, and customer inquiries
• Maintain and organize company records, contracts, and compliance documentation
• Work closely with vendors, contractors, and internal teams to ensure smooth project execution
• Assist in developing and implementing process improvements to enhance workflow efficiency
• Generate reports and track key performance metrics related to operations, billing, and customer service
• Provide exceptional administrative support, ensuring all operational tasks are completed efficiently and on time