SVP, Operations at Creative Ad Agency

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💎 Seniority level: Senior, 20+ years

📍 Location: United States

💸 Salary: 250000.0 - 325000.0 USD per year

🔍 Industry: Marketing Agency

🏢 Company: Movers+Shakers👥 51-100 Video Advertising Social Media Marketing Content Social Media

🗣️ Languages: English

⏳ Experience: 20+ years

🪄 Skills: LeadershipProject ManagementData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsFinancial ManagementResource PlanningStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAgile methodologiesMicrosoft Office SuiteAccount ManagementNegotiation skillsClient relationship managementBudgetingSales experienceRisk ManagementStakeholder managementProcess improvementFinancial analysisBudget management

Requirements:

20+ years of experience in marketing agencies, including creative and/or social agencies.
Experience at rapidly growing agencies, in the 50-200 person range.
Experience partnering with founders.
Expert in project management, staff planning, resource management, and pricing.
Skilled in financial planning & analysis.
Experienced in legal issues and best practices for a creative agency.

Responsibilities:

Identify and strategically pursue opportunities to improve performance operationally, creatively, and financially.
Manage the Project Management team and function, setting the standard for excellence and coaching our team to deliver.
Oversee senior leaders in HR and Finance, establishing an operational leadership team to drive smart growth.
Manage pricing and staffing strategy for pitches and existing business.
Supervise and refine process around legal, business affairs, and IT.
Work with the founders and executive team to plan, prioritize, and implement transformation and growth.
Partner with the Managing Director to ensure client delight and growth, and develop a healthy center of tension between client delivery and operational success.
Partner with CCO and ECD to boost the quality of the creative output by improving team models and delivery processes.
Work with the CEO and finance lead on P&L planning and strategic decision-making.
Guide the agency in tracking to our financial targets, and adjusting course as needed.
Guide the agency in achieving operational KPIs like margin & billability.
Design and stand up teams to service large AOR wins.
Nurture a culture of excellence across the agency, alongside a sense of joy and belief in possibility.
Build strong relationships across Stagwell (our parent company), including Stagwell leadership and sister agencies.

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