Property Field Claims Adjuster (Phoenix, AZ)

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Requirements:

• Familiarity with Xactimate or 2+ years of prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience).
• Demonstrated experience providing customer-focused solutions or service.
• Demonstrated experience handling 1st party moderately complex claims, or other equivalent experience.
• Understanding of policies and endorsements related to property coverages and experience with each phase of the claim handling process.
• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing.

Responsibilities:

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, and public personnel.
• Identify complex issues.
• Handle claims on a good faith basis.
• Handle 1st party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.
• Respond to customer inquiries, makes appropriate decisions and closes files.
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Provide all parties with claim process and status; answers questions or redirect to other areas.