Senior Reliability Engineer

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Requirements:

• 7+ years of software engineering experience, with at least 5 years focused on reliability, infrastructure, or platform engineering
• 3+ years experience with AWS and proven ability to build effective monitoring, alerting, and observability solutions
• Track record of implementing, maintaining, and improving SLOs and uptime KPIs for critical services
• Expert knowledge of Linux, Docker, and distributed systems principles with their real-world applications
• Solid programming skills in both application and infrastructure languages (Python, Go, etc.)
• Strong grasp of security best practices and a data-driven approach to enhancing stability and availability
• Excellent communication skills with the ability to collaborate effectively across teams and explain complex technical concepts clearly

Responsibilities:

• Champion system observability improvements through implementation, maintenance, process refinement, and automation for business-critical services
• Drive SLO adoption and improvement to ensure excellent customer satisfaction across key value streams
• Enhance application performance at every level, from infrastructure foundations to runtime environments
• Tackle and resolve complex technical challenges across the entire stack
• Partner with development teams to design and implement scalable, reliable solutions
• Lead security and compliance initiatives as integral components of our engineering practice
• Craft and refine developer tools that boost team productivity and efficiency
• Develop and implement strategies to optimize cloud infrastructure costs
• Collaborate with DevOps to maintain and enhance deployment pipelines in our cloud environments
• Contribute to incident management by defining meaningful metrics, executing against targets, and improving response times and overall system stability