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Lifecycle and Community Marketing Associate

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📍 Location: AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

💸 Salary: 70000.0 - 81000.0 USD per year

🔍 Industry: Software Development

🏢 Company: HopSkipDrive👥 101-250💰 $37,000,000 Series D over 2 years agoRide SharingTransportationChildrenInformation TechnologyChild Care

🗣️ Languages: English

🪄 Skills: Project ManagementData AnalysisContent creationWritten communicationExcellent communication skillsVerbal communicationMarketingDigital MarketingCRMCustomer supportBudget managementA/B testing

Requirements:
  • Be highly organized with strong project management skills to execute campaigns and initiatives efficiently.
  • Have excellent written and verbal communication skills for engaging with internal teams and external audiences.
  • Thrive in a fast-paced environment and demonstrate adaptability to changing priorities.
  • Be proactive in identifying and implementing process improvements.
  • Have a data-driven mindset, leveraging insights to optimize marketing strategies.
  • Demonstrate empathy and a customer-first approach in all communications.
  • Have experience with marketing technology tools like Iterable (preferred), Braze.io, or HubSpot.
  • Have experience with project management tools like Asana, ClickUp, or Monday.com.
  • Be motivated by HopSkipDrive’s mission and embody the company’s core values.
Responsibilities:
  • Developing and executing multi-channel marketing campaigns (email, SMS, push notifications, web, and social media) to drive engagement and retention.
  • Managing communications and resources for the CareDriver community engagement programs, such as the mentorship program, third party partnerships and more.
  • Supporting and optimizing incentive programs to enhance CareDriver engagement.
  • Writing and curating content for social media, website newsfeeds, and direct communication channels.
  • Conducting A/B testing to improve key lifecycle metrics and engagement strategies.
  • Tracking budgets and issuing payments related to CareDriver community engagement programs.
  • Partnering with Growth Marketing team members to analyze data and uncover insights to refine marketing strategies.
  • Collaborating cross-functionally to align community-building and lifecycle marketing initiatives with broader company objectives.
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