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Lead Product Manager, Specialty Transportation

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💎 Seniority level: Lead, 10+ years

📍 Location: AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

💸 Salary: 160000.0 - 195000.0 USD per year

🔍 Industry: Transportation

🏢 Company: HopSkipDrive👥 101-250💰 $37,000,000 Series D over 2 years agoRide SharingTransportationChildrenInformation TechnologyChild Care

🗣️ Languages: English

⏳ Experience: 10+ years

🪄 Skills: AWSBackend DevelopmentLeadershipSQLData AnalysisFrontend DevelopmentPeople ManagementProduct ManagementUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsMobile testingREST APICommunication SkillsAgile methodologiesMentoringMarket ResearchStakeholder managementStrategic thinking

Requirements:
  • 10+ years experience in product management roles, focusing on both customer-facing and B2B applications across mobile and web platforms
  • Hands-on experience leading/mentoring other PM's on a team
  • Experience working with platforms that prioritize safe, real-time interactions between users, ideally within transportation, logistics, travel or related industries
  • Experience mentoring and/or managing other product managers
  • Proactive and results-oriented, with the ability to effectively navigate ambiguity, complexity, and interdependencies within projects. Skilled in defining and analyzing metrics to measure product success.
  • Excellent product sense and a keen eye for creating usable and elegant user experiences and interfaces
  • Strong skills in market and user research and data-driven product analytics
  • Strong technical acumen and ability to collaborate effectively with engineers, including writing clear and concise product requirements
  • Excellent communication skills, capable of conveying complex information clearly and concisely to both technical and non-technical audiences
  • Proven track record of delivering high-impact projects in a fast-paced environment
Responsibilities:
  • Partner closely with the SVP, Product and Director of Specialty Transportation and other senior leaders to align on business requirements, establish a product strategy and long-term roadmap for your area of focus
  • Develop and communicate a clear product vision and strategy for our specialty transportation solutions
  • Work collaboratively with Product Design, Engineering, and Data Science to deliver a new web, mobile, and backend features and enhancements
  • Ensure that HopSkipDrive delivers a smooth, safe and compliant experience for riders, CareDrivers, and partners while adhering to all regulatory requirements
  • Conduct market research and analysis to identify emerging industry trends, evolving customer needs, and competitive landscape
  • Regularly collaborate with product and engineering leadership on annual and quarterly roadmapping
  • Coordinate user research to surface insights into improving the usability and stability of our speciality transportation experience across all platforms
  • Collaborate with other PMs to deliver projects with multiple dependencies across the platform
  • Coordinate effectively with internal teams and external partners on GTM strategy and product launches
  • Define and monitor key performance indicators (KPIs) for product projects, setting ambitious targets and driving user adoption, enhancing user experience, and optimizing product features to achieve those targets
  • Continuously measure and track the specific impact of product initiatives, and leverage data-driven insights and user feedback to enhance product performance
  • Manage and mentor 1-3 Product Managers, fostering their professional development and growth
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